THE POSITION Put your love of Animal Life to work! Be a part of this fascinating "must-see" adventure-filled world-class zoo destination located in Phoenix, Arizona! Imagine yourself helping our guests create memorable experiences…Now imagine yourself in a fun and rewarding Sales Lead role at our Phoenix Zoo Gift Shop! Our friendly and enthusiastic team inspire fun and surprise as they interact with guests to deliver the ultimate guest shopping experience. As SALES LEAD (Part-time Seasonal), you will: Provide exceptional guest service as you support the store management team in day-to-day operation Ensure that our guests have the best shopping experience ever Engage with guests and create an entertaining, fun, exciting, and memorable experience Position Preferences / Requirements: Prior retail keyholder, retail supervisory, cash-handling, and customer service experience required Strong merchandising skills a mustMust be able to work irregular schedules to support the needs of the business on weekdays, weekends, and holidaysMust naturally enjoy interacting with people of all ages Ability to proactively intercept, engage, and demonstrate product to customers in a positive, welcoming, and outgoing manner, and able to effectively communicate product features Must be welcoming, positive, engaging, and friendly towards our guests, team members, and venue staff Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.