ABOUT EVA AIRWAYS

EVA Airways (www.evair.com) is a 5-Star international airline headquartered in Taipei, Taiwan. In 2021, EVA Airways ranks at 7thin SKYTRAX World’s Top 10 Airlines. Currently, New York Branch Office has immediate openings for Cargo Reservation, Cargo Operation and Ramp Coordinator. Experience related to the position is preferred but entry-level is also welcomed. Essential duties and responsibilities are listed below. Other duties may be assigned to meet business needs as required. Please specify salary expectation on resume.

REQUIREMENTS

• Good communication/customer service/organization/time management skills
• Knowledge with Microsoft Office applications (Word, Excel and PowerPoint)
• Must be legally authorized to work in the U.S. without sponsorship
• Weekend/holiday/night shifts required for cargo operation and ramp coordinator

EVA EMPLOYEE BENEFITS

EVA Airways offers an excellent benefits package including:

• Comprehensive medical, dental, vision, life and disability insurance coverage plans
• 401(k) plan with company match
• Additional allowances for operation staff and outside sales
• Free and discount flight tickets for employee and eligible family members on EVA and more than 50 major airlines
• Starting from 10 vacation days per year with 1 additional day increment after the 5thyear up to 20-day maximum
• 8 national holidays, 2 floating holidays, and 14-day paid sick and personal leaves combined

JOB DESCRIPTION

FULL-TIME CARGO RESERVATION:

1. Handle booking inquires and provide schedule tracking information by phone and emails on daily basis

2. Maintain booking information correctly

3. Trace irregularity cases such as delay, damages and missing etc.

4. Update schedule changes to customer

5. Provide flight plan on daily basis

6. Arrange connection flight space

7. Assist for accounting issues such as billing, receiving and payment discrepancy

JOB DESCRIPTION

FULL-TIME CARGO SALES:

1. Grow and manage current customer base of existing sales clients

2. Prospect & develop new sales business opportunities within assigned sales territory

3. Work within the sales team to maximize revenue & profitability

4. Meet sales threshold/quota as defined by the Company

5. Work closely with teams to ensure customers’ needs and expectations are met

6. Handle service issues and respond to customer quickly

7. Analyze market information and follow up effectively

8. Be responsible for accounting issues such as billing, receiving and payment discrepancy

EVA Airways is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $3,650.00 - $4,150.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overtime

Work Location: In person