Durham - North Carolina - United States of America, Raleigh - North Carolina - United States of America, Research Triangle Park - North Carolina - United States of America
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About The Role

• This individual will lead all aspects of day-to-day interior & exterior services in a GMP (Good Manufacturing Practices) manufacturing environment. These services will include, but not limited to: Landscaping, Security, EV Stations, Industrial Garments, AEDs/Medical Cabinets, Exterior Glass, Shredding, and non-GMP housekeeping. Will partner closely with Site Service Operations Manager, contracted vendors, and client facility team.
• This role will have a heavy focus on vendor management, ensuring contracts are fulfilled, inspections/audits, GxP Life Sciences documentation, work order management and initiating deviations and corrective actions as applicable.
• Physical location is at Research Triangle Park facility in Durham, NC and is an on-site role.

What You’ll DoProvides supervision and leadership of a field service team that ensures the efficient and safe maintenance of client location.
In partnership with local management coordinates the day-to-day workflow of contracted vendors to ensure achievements and accurate procedures; resolves client concerns and answers questions regarding policies and procedures. Handles day-to-day issues as they arise. Ability to identify and appropriately resolve issues.
Provides supervision to contracted vendors for Interior and Exterior Facilities Services at this client site. Provides assistance such as technical mentorship, and/or training. May lead project teams and/or plan and supervise assignments. Monitors performance and ensures contract fulfillment. Leads by example and models behaviors that are consistent with the company's values.
What You’ll Need

• Bachelor's Degree (BA/BS) preferred or minimum of 5 years of experience in soft services management.
• Proficient in Microsoft Office suite and other software.
• Prefer experience leading soft services and related vendors within the Life Sciences/ Pharmaceutical/ FDA industry or relevant critical environments.

Why CBRE? CBRE offers excellent benefits including Medical, Dental, Vision & Matching 401k!
Disclaimers Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Service line: GWS Segment