Description

Benefits:

• 401(k) matching
• Continuing education reimbursement
• Dental insurance
• Referral program
• Vision insurance

Shift hour: 8:30 am to 4:30 pm
Lunch: 1 hour (unpaid)

Qualifications

Duties:

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on-site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all companyÆs filed procedures and protocols
• Cooperate with the technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers