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Lead Guest Service Associate
Title: Lead Guest Service Associate
Reports To: Center Manager
Classification: Hourly
Supervises: Guest Service Associates
Full Benefits: Available after 90 days with qualifying minimum hours worked.
Compensation: Competitive base Bonuses
Position Summary:
The Lead GSA supports the Center Manager in being responsible for ensuring every guest has a memorable and inviting experience, while delivering the company's desired financial results. This includes, but is not limited to; consistently modeling guest service behaviors, recruiting, development and retention of talent, and center cleanliness.
Duties and Responsibilities:
Exceeds guests' expectations by delivering the ultimate guest experience with each and every guest.
Assist in training associates to further establish trust and build guest confidence through becoming experts in package sales and product knowledge.
Merging guests, missing referral points, retail returns, and assisting in accurate inventory of retail items.
Sales Leadership
Talent Management
Visual Management
Operational Management
Knowledge and Skill Requirements:
The duties of this position may change from time to time. North American Wax Company LLC and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
We believe that everyone is entitled to a fair shot! No matter who you are, lets chat!
Full Time
$54k-67k (estimate)
05/24/2024
07/22/2024
The job skills required for Lead Guest Service Associate include Leadership, Communicates Effectively, Verbal Communication, Flexibility, Coaching, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Guest Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Guest Service Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Guest Service Associate positions, which can be used as a reference in future career path planning. As a Lead Guest Service Associate, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Guest Service Associate. You can explore the career advancement for a Lead Guest Service Associate below and select your interested title to get hiring information.