You haven't searched anything yet.
Job Description
COMPANY OVERVIEW
DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world.
Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals;
PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts.
Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area.
DDC is part of Eurofins, a global scientific company with over 800 laboratories in 50 countries and more than 50,000 employees.
SUMMARY :
Operating with accuracy and integrity, the Client Engagement Specialist serves to execute tactical client needs expeditiously.
They work to ensure the successful delivery of services to clients and their customers.
This position reports to the Client Success Supervisor and is responsible for responding to service and sales calls, faxes, and e-mails from our clients.
Client Engagement Specialist must have the ability to listen attentively to callers, understand their needs, and offer the most appropriate and beneficial DDC services.
This position has the capability to work from home once training is complete. Schedule is Mon-Fri 8 : 30am-5 : 30pm EST.
DUTIES / RESPONSIBILITIES :
Qualifications
REQUIRED SKILLS / ABILITIES :
Additional Information
What we offer :
Eurofins is a M / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Last updated : 2024-03-23
Full Time
$81k-104k (estimate)
03/24/2024
04/11/2024
The following is the career advancement route for Client engagement specialist positions, which can be used as a reference in future career path planning. As a Client engagement specialist, it can be promoted into senior positions as a Customer Success Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client engagement specialist. You can explore the career advancement for a Client engagement specialist below and select your interested title to get hiring information.