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NVA
Great Falls, MT | Full Time
$33k-41k (estimate)
2 Weeks Ago
Ethos Veterinary Health
Great Falls, MT | Full Time
$51k-74k (estimate)
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D.A. Davidson Companies
Great Falls, MT | Full Time
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Client Care Coordinator
$51k-74k (estimate)
Full Time 2 Weeks Ago
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Ethos Veterinary Health is Hiring a Client Care Coordinator Near Great Falls, MT

Job Description

Job Posting: Client Care Representative

We are on the lookout for a compassionate, service-oriented Client Care Representative to join our dynamic team. Our hospital is dedicated to providing exceptional veterinary care with a personal touch. In this role, you will be the first point of contact for our pet owners, embodying the warmth and professionalism that Big Sky Animal Medical Center is known for.

Responsibilities:

  • Greet clients and their pets with warmth and enthusiasm.
  • Manage incoming calls, emails, and messages, providing responsive service and support.
  • Schedule appointments, handle billing inquiries, and process payments.
  • Maintain the cleanliness and organization of the reception area.
  • Provide information on hospital services, policies, and procedures.
  • Collect and manage patient records with confidentiality and attention to detail.

Qualifications:

  • Experience in customer service or client care, preferably in a veterinary or medical office setting.
  • Strong communication and interpersonal skills, with an ability to make clients feel welcome and at ease.
  • Proficiency in using computers and standard office software.
  • Exceptional organizational skills and the ability to multitask effectively.
  • A compassionate nature and a genuine love for animals.

What We Offer:

  • A competitive salary with benefits, including health insurance and employee discounts.
  • A friendly and supportive team environment.
  • Opportunities for professional growth and development.
  • A fulfilling role making a difference in the lives of pets and their owners.

How to Apply:

If you are passionate about animal welfare and excel in a fast-paced customer service role, we would love to hear from you. Please submit your CV/resume and a cover letter explaining why you are the ideal candidate for the Client Care Representative position to hiring@bigskyanimal.com. Join us in making a positive impact every day in the lives of pets and their families.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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This Job

Location:

Great Falls, Montana, United States

Job Summary

JOB TYPE

Full Time

SALARY

$51k-74k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

06/12/2024

WEBSITE

ethosvet.com

HEADQUARTERS

CRESTWOOD, IL

SIZE

500 - 1,000

FOUNDED

2015

REVENUE

<$5M

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About Ethos Veterinary Health

To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry. More
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The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Care Coordinator job description and responsibilities

Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.

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Managing client database and updating client account records.

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Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.

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Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.

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Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Care Coordinator jobs

Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.

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An account coordinator provides day-to-day administrative support to account executives.

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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.

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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.

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Step 3: View the best colleges and universities for Client Care Coordinator.

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