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Vision Source
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Ethos Veterinary Health
Evanston, IL | Full Time
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Bramer Animal Hospital
Evanston, IL | Full Time
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Client Care Coordinator
$38k-50k (estimate)
Full Time 1 Month Ago
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Ethos Veterinary Health is Hiring a Client Care Coordinator Near Evanston, IL

Job Description

Bramer Animal Hospital is a busy 3 doctor, AAHA accredited small animal hospital located in Evanston, IL. We are looking for an outgoing, friendly, organized, multi-tasker to fit our Client Care Representative Team.

Our CCRs are responsible for performing many tasks throughout the day including answering our phone lines, invoicing clients, scheduling and confirming appointments, completing medical follow up and reminder phone calls, alerting our medical team when an appointment arrives, preparing medications requests and educating our clients. The perfect candidiate will be able to handle these multiple tasks effortlessly while maintaining a positive attitude in a fast paced environment while provided with the support and resources to ensure they are successful in their role.

Our CCR Team is able to develop close relationships with our wonderful clients. We want our clients (and of course, our patients) to feel welcomed from the moment they enter the hospital. Communication, courtesy and kindness is very important and exemplying compassion and empathy to our clients and patients alike allows us to stand apart from the rest. We are looking for a candidate who understands the importance of professionalism in a service-oriented business and exhibits this quality in their work. We pride ourselves in offering all of our clients a great customer experience.

Compensation & Benefits Plan: Competitive hourly salary based on experience, Group health insurance, Vacation, Sick & Holiday pay, Pet Discount program, & Annual Uniform allowance.

Schedule: Days and hours will vary, however some evenings and Saturdays are mandatory. This is a full time position (30-40 hours/week) however, we may be open to part time (under 30 hours/week) for the right candidate. Applicants with flexible availability is strongly preferred.

We do appreciate all applicants taking the time to read our advertisement. Training for this position can take upwards of 4-6 months, so only serious candidates need apply.

To Apply: Please submit a cover letter with resume attn. Bianca.

To learn more about us, visit our website at www.BramerAnimalHospital.com

Job Types: Full-time, Part-time

Salary: $18.50 - $20.00 per hour depending on previous experience

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance
  • Generous pet discounting
  • 20% off Friends and Family Discount

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability *(rotational)

Supplemental pay types:

  • Bonus pay *(contingent on hosptial performance)

Application Question(s):

  • What is your desired hourly wage?
  • Are there any shifts Monday - Saturday that you would not be able to work?
  • When would you be available to start?

Experience:

  • animal hospital: 1 year (Preferred)
  • customer service: 1 year (Required)

Work Location: In person

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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This Job

Location:

Evanston, Illinois, United States

Job Summary

JOB TYPE

Full Time

SALARY

$38k-50k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

05/15/2024

WEBSITE

ethosvet.com

HEADQUARTERS

CRESTWOOD, IL

SIZE

500 - 1,000

FOUNDED

2015

REVENUE

<$5M

Related Companies
About Ethos Veterinary Health

To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry. More
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The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.

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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.

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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.

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Step 3: View the best colleges and universities for Client Care Coordinator.

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