About us

Essentials Day Spa of Saint Pete is a small business in Saint Petersburg, FL. We are professional, supportive and collaborative.

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Company perks

We are looking for a Front Desk Receptionist to join our team. As a Spa Front Desk representative at Essentials Day Spa of Saint Pete, you will be responsible for providing outstanding customer service and ensuring a smooth spa experience for our guests. Your primary role will be to assist clients with their inquiries, schedule appointments, handle transactions, and maintain a welcoming and organized spa.

Responsibilities:

• Greet and welcome guests as they arrive at the spa, ensuring a friendly and professional atmosphere.
• Provide accurate information about spa services, packages, and promotions.
• Answer phone calls and emails promptly and assist clients with their inquiries and bookings.
• Schedule appointments and manage the spa's appointment calendar efficiently.
• Gather and update client information, including details on allergies, health conditions, and preferences.
• Process payment transactions and maintain accurate and organized records of all monetary transactions.
• Collaborate with spa therapists and other staff members to ensure smooth operations and exceptional customer service.
• Maintain cleanliness and tidiness of the spa.
• Handle customer complaints and issues professionally and effectively, escalating when necessary.
• Stay updated on current spa services, treatments, and trends to provide informed recommendations to clients.
• Assist in marketing and promotional activities on social media.
• Participate in staff meetings, training sessions, and other professional development opportunities as required.
• Perform any other duties or tasks assigned by spa management to ensure the smooth operation of the spa.

We are looking to hire someone with flexible availability. This would include a mixture of morning, afternoon, or weekend shifts.

Location:

Essentials Day Spa of Saint Pete,

5655 Park Street North,

Saint Pete, FL

33545

Requirements:

• Previous experience in a customer service role, preferably in a spa, salon, or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in using computer software for appointment scheduling and managing customer information.
• Friendly personality with a keen attention to detail.
• Knowledge of spa treatments, services, and products is a plus.
• Flexibility to work evenings, weekends, and holidays as per the spa's operational hours.

Join our team at “Essentials Day Spa of Saint Pete” and be part of a relaxing and rejuvenating experience for our valued clients. Apply today by submitting your resume and cover letter highlighting your relevant experience and skills on info@essentialsdayspasaintpete.com

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekends as needed

Experience:

• Customer service: 2 years (Required)
• Med spa: 2 years (Required)

Ability to Relocate:

• Saint Petersburg, FL 33709: Relocate before starting work (Required)

Work Location: In person