Overview

In this position, you will enable customer success by applying project management knowledge, providing coordination, and support for delivery engagements.

This role utilizes GIS and project management skills to support teams in delivering services in packages and / or short term, repeatable project engagements.

They create, implement, and evaluate results of work plans, agendas, documentation, and business reporting analysis to mitigate risks.

They often work in a supporting role and team of two with the technical delivery lead or a more senior consultant / project manager.

This team supports our customers in the Commercial department within Professional Services. The Professional Services division is the consulting and implementation arm of Esri.

We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide.

The Professional Services organization is comprised of nearly 1, talented business and technical professionals who strive every day to help our users be successful.

Responsibilities

Effectively manage technology projects and services packages : Use your project management skills to support virtual teams during all phases of implementation including proposal / quote development, requirements, design, development / configuration, and deployment.

Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. Coordinate internal resources for the execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to monitor and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure project performance using appropriate tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersTrack project performance, specifically to analyze the successful completion of short and long-term goals

• Support internal teams to develop and pitch solutions by clearly understanding and communicating the client business problem and the proposed ArcGIS based solution
• Engage with our customers : Discover the value of location within customer workflows and drive substantial return on their investment in our platform and services by creating outstanding proposals and winning work with strategic customers

Requirements

• 2 years of professional experience in a similar position, supporting similar responsibilities
• 2 years of experience with a record of using technology to improve commercial customer efforts
• Experience developing project designs, work plans, budgets, and schedules
• Experience working in a client-facing role with comfort communicating to clients and internal stakeholders
• Understanding of the ArcGIS platform and how it relates to commercial / private sector customers
• Project management skills with the ability to deliver projects on time and within budget
• Solid organizational skills including attention to detail and multitasking skills
• Entrepreneurial attitude and willingness to learn
• You thrive in a dynamic cross-functional team environment
• Excellent client-facing and verbal communication skills
• Excellent written communication, storytelling, and collaboration skills
• Experience with proposal writing, preparing executive summaries, solution definition, scope of services, staffing, and pricing
• Self-motivated, life-long learner
• Bachelors in Geographic Information Systems (GIS), geography, or a related STEM field

Recommended Qualifications

• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Experience with spatial and GIS concepts, preferably using Esri software
• Project Management Professional (PMP) / project certification is a plus
• Masters in geography, Business Administration, GIS, planning, computer science, or a related field

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Total Rewards

Esris competitive total rewards strategy includes industry-leading health and welfare benefits : medical, dental, vision, basic and supplemental life insurance for employees (and their families), (k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.

Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets;

A reasonable estimate of the base salary range is$68,-$, USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work.

We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process.

We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their lifes best work.

Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

For more information on Esris Racial Equity and Social Justice initiatives, please visit our website .

If you dont meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Last updated : 2024-05-22