MISSION STATEMENT: Esquire Law Services’ Mission is to be the leader in management, technology development and implementation for law departments and law firms.

The entire team of Esquire Law Services is dedicated to protecting our clients’ rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles.

VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves.

The T&D Manager will be responsible for assessing, planning, developing, and administering firm-wide training and continuing education programs.

• Consult with firm leaders to understand the business strategy; identify skills gaps, competencies, and learning needs; and design training programs inclusive of employees in all locations to meet strategic goals.
• Craft our corporate strategy to build capability across the firm and empower our employees to thrive.
• Utilize metrics to reveal the impact of our training initiatives on performance, retention, and overall success.
• Oversee content creation and delivery of transformative learning programs.
• Coordinate the education process for firm employees, including assessing educational needs, planning, developing, and implementing and/or facilitating appropriate training; and evaluating educational outcomes.
• Analyze trends and user feedback to understand training needs.
• Explore, select, and adapt cutting-edge technology into our learning landscape.
• Lead the design of engaging workshops and training modules.
• Design impactful learning experiences that cater to diverse learning styles, utilizing the latest industry trends and best practices.

The T&D Manager will lead the training team in designing, facilitating, and updating general and legal-specific training programs for employees utilizing e-Learning, group, and individual training forums; while enabling employees to learn and successfully use software technology tools and features.

• Facilitate virtual training designed to motivate participants, encourage engagement, and increase productivity.
• Create and maintain training materials, including outlines, reference guides, tips, visual aids, eLearning, communications, and training invitations.
• Provide support for employees during their first day of work, to ensure access to training-related software and resources for self-study.
• Troubleshoot and provide end user support related to software issues, in partnership with internal and external partners.
• Update and/or create systems for tracking user progress/attendance.
• Update and/or create artifacts and processes for evaluating and assessing trainings, both short and long-term.
• Collaborate with IT and administrative leadership to identify training priorities and strategies.
• Collaborate with IT teams to evaluate and test system upgrade functionality, as well as other projects, as needed.

Required Qualifications

• Bachelor’s degree in human resources, organizational development, or a related field required.
• Proven track record with 5 years of developing learning programs in a corporate environment.
• Proven track record of leadership and coaching that demonstrates an ability to inspire, motivate, and build successful teams.
• Tech-savvy with experience integrating new learning technologies in virtual environments (e.g., asynchronous self-study and live virtual training).
• Strong knowledge of adult learning principles, instructional design, and training and development.
• Experience building learning programs from the ground up and/or in partnership with identified vendors required.
• Knowledge of eLearning software and online training tools.
• Collaborative bridge builder with demonstrated success in bringing together departments, leaders, and stakeholders to identify, design, facilitate, assess, and revise learning content.
• Strong understanding of the operational side of learning and what it takes to support a corporate development function behind the scenes.
• Advanced knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and OneDrive).
• Knowledge of desktop productivity software and document management software.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Strong motivational and presentation skills.
• Ability to work effectively in a fast-paced and changing environment.
• Ability to work independently and under own direction and initiative.
• Ability to learn new concepts and skills quickly.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Training & development: 5 years (Required)
• LMS: 4 years (Required)

Ability to Commute:

• Palm Beach Gardens, FL 33418 (Required)

Ability to Relocate:

• Palm Beach Gardens, FL 33418: Relocate before starting work (Required)

Work Location: In person