This class reviews data information from the notes, reports, and verbal direction of officers in a computer database for accuracy; responds to public inquiries; and maintains records and logs.Reviews initial crime reports prepared by law enforcement personnel to ensure elements of crimes are documented in accordance with guidelines for Crime Reporting submission.
Notifies law enforcement personnel of any adjustments and/or corrections made to any reports.
Assists law enforcement personnel with the Record Management Systems (RMS) in researching reports, names and addresses to enable the law enforcement officer to properly complete their investigation.
Processes confidential requests to release to other agencies.
Processes Warrant/Commitment/DVI services, holds and recalls for law enforcement personnel.
Performs other duties of a similar nature or level.High School Diploma or equivalent (G.E.D.) and one (1) year of clerical and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Typing speed of 35 correct words per minute on a five (5) minute typing test.
License and Certification Requirements:
None
Knowledge of (position requirements at entry):
Proper grammar usage, punctuation, and spelling;
Uniform Crime Reporting (UCR) coding;
Telephone etiquette.
Skills in (position requirements at entry):
Using a computer and related software applications.
Keyboarding.
Proofreading.
Utilizing a 10-key.
Providing customer service.
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.Material and Equipment Used:
Modern office equipment.
Positions in this class typically require:
Fingering, talking, hearing, seeing and repetitive motions.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
NOTE: 
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.