Job Description: Greenhouse Associate, Seasonal | Lititz

Title: Greenhouse Associate, Seasonal
Department: Greenhouse
Classification:Seasonal Part time & Full Time (day shift, weekends, and evening shifts available)
Location: Lititz Retail Store
Duration: Weekly hours March 25 - end of June

• Email to: hr@esbenshades.com
• Print and return to the courtesy counter at our Lititz Store

Description: All associates are expected to offer our customers polite, prompt, energetic, enthusiastic and courteous service with a smile. They are expected to act with sense of urgency towards our customers, whose time is valuable to them. The help they receive from our staff should be nothing less than immediate – nothing short of excellent. They are expected to have the ability to be patient when confronted with a challenge, and to continually seek out knowledge of all plants and products. Greenhouse associates must proactively sell and maintain plant material, while having an interest in fulfilling our customer's visions and dreams. They will assist the greenhouse department manager with all daily operations within the department.

Duties and Responsibilities:

• Provide excellent customer service to customers, employees and management
• Ensure good communication with customers, employees and management
• Must be tolerant, tactful, cheerful, sincere, polite, honest, encouraging and accommodating
• Have the ability to perform (or willingness to learn) necessary maintenance on plant material to unsure it is healthy and ready for retail sale
• This would include watering, cleaning, dead heading, etc.
• Keeping the greenhouse areas clean, neat and organized
• This would include general cleanup, removing trash, sweeping walks, weeding, etc.
• Assist with unloading delivery trucks and restocking tables
• Assist with creating attractive selling displays throughout the greenhouse area
• Assist with scouting for pests and diseases on plant material
• Knowledge of weekly sales items throughout the greenhouse department
• Knowledge of our Customer Loyalty Card Program
• Commitment to attend employee meetings
• Willingness to do duties assigned by your supervisor or management personnel
• It is mandatory that all employees obey safety rules and to exercise caution in all their activities

Education and Experience:

• Basic knowledge of annual and seasonal flowers, as well as houseplants is very helpful, but not required
• Simple computer experience or willingness to learn

Time Requirements:

• Willingness to work an average of 2 - 3 evenings per week during our Spring busy season (if evening hours are agreed upon at hiring)
• Most Saturdays are required
• Some Holidays (Easter weekend, Mother’s Day weekend, Black Friday) the week of our Parking Lot Sale (June 19 - 22) are required

Physical Requirements:

• Must be able to work on your feet for long periods (8 - 10 hours)
• Must be able to work in the following environments: dust, heat, coolness and high humidity