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ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas :
ESAB also has manufacturing plants across four continents. Manufacturers everywhere are looking for ways to improve productivity and reduce operating costs.
One way to achieve this goal is to align with a welding and cutting partner that offers a complete line of innovative solutions that meet the current demands of industry.
ESAB has led the way in research and development of better technologies and products for this industry since its founding.
ESAB has many great minds working on ways to make our industry stronger and better able to meet the needs of the future.
We are constantly striving to expand our product offerings from the best in traditional welding applications to large automated manufacturing facilities.
ESAB continues to offer world-class technical support and educational opportunities to help our customers work smarter and better.
We are dedicated to working with customers to help them be more productive, more profitable, and better able to compete.
Location (city & State / Country) : Denton, TX. United States
Position Title : Customer Care Associate
Position Overview
The Customer Care Associate will maintain long-term, trusting relationships with our customers by offering end to end customer support.
The CCA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external customers.
Duties & Responsibilities
expediting correction or adjustment; following up to ensure resolution
Qualifications
Language Capabilities
Fluent in English
Education Requirements
Technical Requirements
Experience Requirements
5 years of Customer Service experience
Mobility & Travel Requirements
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Last updated : 2024-04-23
Full Time
$46k-60k (estimate)
04/08/2024
06/21/2024
The job skills required for Customer care associate include Customer Service, Customer Care, Problem Solving, Call Center, CRM, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care associate positions, which can be used as a reference in future career path planning. As a Customer care associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care associate. You can explore the career advancement for a Customer care associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.