Description

Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work alongside to build powerful communities.

Reporting to the Family Services Manager, the Family Advocate Coordinator basic function is to reporting to the Family Services Manager, the Family Advocate Coordinator’s basic function is coordination of health requirements, goal setting, and family partnership agreements for families enrolled in child care. This includes written parent communications and data entry in CSDCares and ChildPlus database. 

Family Advocate Coordinator position responsibilities include:

• Maintains all records regarding health services (physical exams, dental exams, hearing and vision screenings, heights and weights, as well as any asthma action plans, or food allergies) according to Head Start/Early Head Start performance standards. Enters all health related information into CSD-Cares and ChildPlus in a timely manner.
• Responsible for communicating with teaching staff about children’s health needs
• Notifies parents of expiration of health requirements in a timely manner
• Responsible for obtaining child health histories from social worker/intake
• Checks classroom First Aid kits and replenishes them as needed, maintains First Aid kit supply logs. 
• Participates in the program’s annual self-assessment and community assessment
• Completes Family Partnership Agreements with all families. Follows up on progress on goals every three months. Documents all follow up in CSD-Cares and ChildPlus
• Maintains a strong system of resource and referral for families including formal and informal partnerships
• Assists Family and Community Engagement Manager with all parent involvement activities and events including monthly parent meetings and special center events.
• Provides coaching and oversight to Family Advocate staff
• Maintains all children’s files in an organized and confidential manner
• Collect and enter attendance for the assign classes. In the absence of the Family Advocates, make sure that daily attendance in classrooms is checked and entered in CSD-Cares and ChildPlus daily by 10:30 AM according to Head Start standards. Contacts parents of children who are absent to find and document the reason for absence by 10:30 AM daily. This contact is entered in CSDCares and ChildPlus
• Assists parents with transition process. Notifies parents of children’s transition into new classroom and meets with new teacher to share information regarding child’s health status and potential dietary needs 
• Responsible for compliance with all agency requirements, as well as DCFS licensing requirements, Head Start performance standards and NAEYC standards.

Requirements

• This position requires a Bachelor’s degree in social work, psychology or related field
• Illinois Gateways Family Service credential level 5 by 2024
• Bilingual English/Spanish preferred
• Experience with ChildPlus and CSD Cares (Salesforce) Database.
• Demonstrate the following qualities: self-motivated, self-directed, follows directions, makes good judgments, creative, reliable and dependable.
• Exhibits sincere interest in working families and community and is knowledgeable about available resources.
• Ability to lift and carry up to 50 pounds
• Upon offer of employment, must complete all forms related to hiring, including Erie’s application and employment status. Must provide three letters of recommendation. In addition, must complete all DCFS licensing forms, including a criminal background check, fingerprinting and a child abuse and neglect background check.

TEAM MEMBER BENEFITS 

• Compensation of $23.56 - 24.28 / hour based on experience
• Work / life integration 
  • Generous paid time off

Full Time employee

• 12 accrued sick days per year 
• 3 personal days 
• Paid birthday off 
• 8 paid holidays, including Juneteenth 
• In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day 
• Vacation
  • Year 1 = 8 days 
  • Year 2 = 13 days 
  • Year 3 = 20 days 
• Access to alternative and flexible work schedules and personal leave, where possible 
• Two-weeks fully paid Parental Leave, for eligible employees
• Time off for school conferences and activities as well as bereavement leave 
• Professional Development 
  • Employer-sponsored learning and development programs 
  • Paid day off annually for personal professional development
  • Tuition Assistance & Debt Relief Program, as budget allows 
  • DEI Council-sponsored education and engagement series
• Wellness support 
  • Employer-sponsored health, dental, and vision insurance 
  • Employer-paid life insurance 
  • Voluntary life and AD&D and shot and long-term disability 
  • Flexible Spending Accounts for medical, vision and dependent care 
  • 403b with employer match 
  • Employee Assistance Program 
  • Yoga, Zumba and Book Club, when onsite 

Union / Non Exempt 

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org. 

NO TELEPHONE CALLS PLEASE!

MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS

ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER

ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION

RECOGNIZED BY DEPARTMENT OF JUSTICE; 

UNITED WAY MEMBER