Job Description Embry-Riddle Aeronautical University seeks a Temporary Events Support Specialist on the Prescott Campus. This position will last approximately 4-6 months. This individual will assist with the planning, scheduling, organization, execution, and operation of campus-wide scheduled events, along with other possible technical related projects and needs in the disciplines of audio, video, and lighting systems. This is a temporary position; employment will not exceed six months, and the position is limited to 29 hours per week based on seasonal or project-driven workloads. Working hours and schedule will be based on the needs of the temporary workload. Qualifications Education: Read and comprehend instructions, write information, and complete simple forms. High school (or GED) level ability in spelling, grammar, basic composition, and math. Formal diploma/certificate/degree program of 6 to 18 months after high school in an information technology related area. Required skills, knowledge, abilities: Excellent customer service skills. Excellent communication skills – ability to communicate with various levels of personnel to understand the problem and complete written documentation that is geared appropriately to the audience. Professional, positive image. Strong PC trouble shooting skills, including both hardware and software. Basic knowledge of networking. Knowledge of software, including office productivity tools (e.g., MS Office), and web conferencing (Teams, Zoom). Experience with Microsoft Windows (10) required. Experience with Apple OS and Linux highly desirable. Ability to tactfully handle difficult situations and ability to maintain composure under pressure. Ability to multi-task and adjust priorities based on new work assigned. Work independently and with little direct supervision. Ability to lift and move objects greater than 25 pounds. Ability to support IT Core Values by focusing on improvements, believing in our team and partners throughout the university, learning from mistakes, being accountable for actions and showing determination, focus and tenacity. Experience: 1 to 3 years of work-related experience in IT support. The Embry-Riddle Aeronautical University we know today is the product of a long and prestigious history. In 1925, barnstormer John Paul Riddle met entrepreneur T. Higbee Embry, and together, they formed the Embry-Riddle Company to teach the adventurous to fly. This partnership was the beginning of a vision that has produced more than 150,000 alumni who drive innovation and keep the aerospace and related industries running safely and productively. Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.