Job Description
The main focus of the Business Analyst is to assist and support the Manager, Revenue Partnerships in the administration, reporting, analysis, and operations of the revenue generating categories. Revenue generating categories include telecom, renter's insurance, third party laundry, rooftop antennas, and others. Some of the key responsibilities include: collecting, synthesizing, and reporting on external and internal program metrics; making decisions directly impacting program operations; preparing summary highlight presentations on the progress of key initiatives; conducting current-state analysis across designated categories; managing vendor relationships and expectations; auditing vendor compliance and invoicing; front-end involvement in initiatives; and direct impact on ancillary revenue. This position will support these programs on a day to day basis to ensure that they are running optimally and we are meeting our ancillary revenue goals.

WHO YOU ARE

• Knowledgeable, Analytical, and Intellectually Curious. You've got strong quantitative skills and are comfortable analyzing data sets, spotting trends and synthesizing relevant observations. You like thinking outside the box to come up with innovative points of view. You're inherently interested in the "why" so that you can identify opportunities that represent unconventional solutions to the problems you are trying to solve.
• Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously, while confidently interacting with a variety of individuals, across all levels of the organization. You handle pressure well and do so with confidence.
• Solution and Results-Oriented. You demonstrate an inherent sense of urgency to drive great results, while being precise in executing your work.
• Strong Communicator. Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization and be understood. In addition, you're skilled in compiling and delivering presentations that help to coordinate efforts. By delivering clear communication, you help to ensure that projects stay on time, deliverables meet budget, and key stakeholders are aware of project statuses.
• A Trusted Team Player. You enjoy partnering with others and build constructive working relationships that foster the collaboration necessary to deliver great results. You are accountable to your teammates and follow through on commitments.
• Passionate. Motivated. Eager to Learn. You are resourceful, ask smart questions, challenge the status quo, and regularly seek to understand. You invest extra energy to reach your goals. And when a special project arises, you volunteer!

WHAT YOU'LL DO

• Direct and perform data collection and management , conduct performance trending and data analyses, produce management reports, help to make decisions to address problems and issues, and provide broad support for assigned categories.
• Create presentations and related communication to highlight summary program/project results to key internal and external stakeholders.
• Responsible for preparing ad hoc analysis on program results , including (but not limited to): areas of risk, action items needed, key opportunities for improvement, etc.
• Manage vendor relationships and day-to-day program functions ensuring desired Property Operations outcomes and goals are met.
• Serve as a go-to liaison for internal customers and external vendors to resolve large-scale or complex requests, questions, issues, etc.
• Conduct audits of vendor invoicing, pricing, and other contract requirements to ensure compliance.
• Suggest process improvements that result in better visibility and more effective management of resources and/or reduced costs and directly implement those recommendations.
• Develop and maintain complex databases and trackers of vendor and property data, open issues, program changes, project implementations, etc.
• Prepare periodic reports for accounting, internal audit, and senior management.
• Support special projects and ad hoc requests, as needed.

PREVIOUS EXPERIENCE & REQUIREMENTS

• Bachelor's Degree with an emphasis in business or economics preferred, plus 2 years previous professional experience in analytical, operational or property management roles.
• Knowledge of renters insurance and/or telecom preferred.
• Must demonstrate a high degree of flexibility, intuitiveness, conceptual thought processes, and exemplary organizational skills to support numerous existing projects and new business initiatives.
• Analytical skills are necessary, with proficiency in Excel and Google Applications. Power Query and Access preferred. Experience with Essbase is also preferred.
• Demonstrated ability to quickly master additional data collection and data management software. Comfortable utilizing and learning new technologies.
• Strong verbal and written communication skills with the ability to interact effectively with all levels of the organization and translate numerical/technical data into clear written, verbal, and presentation communications.

About Us
Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.
Our portfolio of high-quality properties in urban growth markets - New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver - provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
Equity Rewards

When you join Equity Residential, you won't be treated as simply another employee - you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.

We recognize that everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.
Equity Values

At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value - in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.

All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.