Description

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…

Life. Inspired Every Day.

Pay Rate: $16.40/hourly. Generous extra pay for evenings and weekends. 

ESSENTIAL JOB FUNCTIONS

• Will report to off going shift for a status report regarding the building and its occupants.
• Greet and assist all incoming visitors, staff and residents in a professional and friendly manner.
• Provide excellent customer service.
• Relieve reception and answer and direct all incoming calls in a professional and friendly manner.
• Use overhead paging system as required.
• Carry and answer all calls and texts on facility issued cell phone in a professional and friendly manner.
• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Daily activity is recorded electronically for each shift.
• Use security cameras to assist in overall security of facility.
• While not performing other security duties will be stationed at the security desk to monitor traffic in and out of the building and monitor security cameras.
• Present outside at shift changes to monitor traffic in and out of the building and parking lot and ensure the safety of staff.
• Immediately respond to emergencies to provide necessary assistance to employees and customers.
• Provide access to areas for staff, residents, families, vendors, and contractors upon request.
• Open dock doors as needed for movement of furniture and supplies.
• Perform investigations as needed.
• Perform or assist with fire drills and other safety functions.
• Respond to fire and other emergencies and follow department procedures.
• Assist with coverage for security call-ins and vacation.
• Monitor for the need of snow removal and slippery conditions and notify contractor as needed.
• Assign lockers to staff as needed.
• Conduct security inspections as indicated. Such as fire extinguishers, doors, eye wash stations, fire doors elevators and emergency lighting.
• Raise/lower the flag.
• Take and download resident picture upon admission.
• Complete Resident Admission Inventory within 48 hours of admission. Scan and save on computer.
• Deliveries medical equipment, supplies, newspapers, flowers, linen, 02 tanks etc., as requested.
• Inspect windows and doors to ensure locks are in place and working.
• Provide escort of staff to their respective vehicles as requested.
• Ensure all exterior doors are locked and secure.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Investigate thefts and file police reports. Report and document rule infractions and violations.
• Regulate and monitor building systems and notify maintenance on-call for any building needs.
• Trouble shoot and perform light maintenance duties such as, resident call light system, light bulbs, TV hookups and remotes, HVAC: etc.
• Place maintenance and IT work orders in computerized system
• Remain stationed at front desk, answering telephone and monitoring traffic in and out of the building until relieved.
• Conduct walk-in potential admission tours as necessary.
• Check purses, pockets, and bags for suspicious items upon request.
• Attend all departmental meetings and in-services and facility required in-services.
• Wear departmental uniform on a daily basis.
• Keep New York State certification updated.
• Will assist in monitoring the physical conditions of residents as necessary.
• Deliver Saturday morning coffee cart to living room.
• Deliver Saturday morning newspapers to resident rooms.
• Assist in maintaining the environmental needs of the building as necessary.
• Will use security cameras to assist in overall security of facility.
• Notify ED of any incidents. 

Requirements

QUALIFICATIONS:

• Must possess, as a minimum, a high school diploma.
• One to two years' experience in the security field, New York State registered required.
• Ability to function with minimal supervision. 
• Be of good physical and mental health.
•  Ability to cope with stress situations. 
• Must possess valid New York State security guard license. 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those 

that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance. The ability to sit for prolonged periods of time, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The majority of essential job duties are performed indoors, in a normal office environment. Exposure to outside elements during monitoring of parking lot during shift change and when required. Being located at the main entrance of the building may expose the employee to drafts and temperature fluctuations.

 This position will be required to provide direct care or have access to resident property or belongings.

SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.

RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others. 

SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of the Church Home and REM. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements.

Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.

 Episcopal SeniorLife Communities is an Equal Opportunity Employer