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Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? , headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.
We are looking for a service-oriented, motivated individual to join us as Customer Service Specialist to accomplish this mission .
Our rapidly growing company has grown from a single location in 2015 to extensive operations spanning nearly 80 dermatology clinics across 13 states and counting including Arizona, Colorado, Georgia, Iowa, Kansas, Minnesota, Missouri, Montana, New Mexico, Oklahoma, South Carolina, Texas, and Wyoming with plans to triple our footprint over the next 4-5 years.
Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.
We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity not just another job.
If you are interested in joining this mission-driven team, please consider applying today!
What we are looking for :
An individual who excels in a call center environment with a smile that can be felt over the phone! This position is crucial to ensure incoming calls are answered in a timely, pleasant, and professional manner.
This individual will hold a central role in appointment scheduling, registration, insurance verifications, and communicating between the patient / family and clinical personnel, while always ensuring patient needs are appropriately met.
Please be aware that great customer service skills are a must!
What you will be doing :
If you’re a team player, with excellent customer service skills, we want to talk to you!
Interested candidates should have / be :
Work Environment and Physical Requirements :
Medical office, procedure / exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances.
Benefits :
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA / dependent care, tuition assistance, certification reimbursement, and more!
Last updated : 2024-04-28
Full Time
Religious Organizations
$44k-55k (estimate)
03/31/2023
05/05/2024
epiphanydermatology.com
PHOENIX, AZ
200 - 500
2014
Private
ERINI MACRIDES
$50M - $200M
Religious Organizations
Epiphany Dermatology owns and operates 45 dermatology clinics in Texas and 18 other states.
The job skills required for Customer service specialist include Customer Service, Call Center, Scheduling, Microsoft Office, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.