Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
We are looking for a talented Server Infrastructure Engineer to join our multi-tenant hosting team. As a team member for our server team, you'll provide design and implementation support of our large x86 server infrastructure in the US and the UK. You'll build and manage complex data center interoperability and configuration. Additionally, you'll troubleshoot performance issues that require hands-on experience with OS Support (VMware, Windows, Linux), Servers (Blade, rack-mount), storage, and networking. Learn more about the team at https //careers.epic.com/Jobs/Hosting.
More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ , or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https //careers.epic.com/EEO.
This position features three different starting points, based upon prior experience. All relevant backgrounds are considered.
Junior Server Infrastructure Engineer requires 0-2 years of the following
Server Infrastructure Engineer requires 2-5 years of the following
Senior Server Infrastructure Engineer requires 5 years of the following

• Hands-on administration and troubleshooting experience with blade, rack-mount, and virtual server infrastructure
• Experience with server management products such as Cisco UCS Central, Lenovo xClarity Administrator, or Dell OpenManage Enterprise
• Practical application of scripting languages such as PowerShell, Go, or Python
• Server resource capacity management and system tuning

Other Preferred Skills And Experience

• Experience with Cisco's Unified Computing System (B/C Series and Fabric Interconnects), Dell, or Lenovo servers
• Knowledge of VMware HA, DRS, and server/storage VMotion
• Experience troubleshooting Server side SAN and network configurations
• Experience in replacing CPUs, DIMMs, power supplies, or other server hardware
• Certifications in one or more of the following is a plus VCP, CCNA-DC, CCNP-DC

Other Requirements

• Relocation to Madison, WI (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• COVID-19 vaccination

As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures