The On-site Supervisor is expected to:

· Be a point of contact and trust for the On-Site Manager to handle the day-to-day on-site supervisory activities.

· Alert the On-site Manager at once of any serious incident or situation at the client’s site even when the On-site Manager is not at work.

· Be a liaison between the On-site Manager and the customer when the On-site Manager is not at the site but must rely on the On-Site Supervisor for customer service fulfillment.

· Be able to fully bring the On-site Manager up to speed on any and all important complete or incomplete tasks as well as noteworthy situations that transpired during the On-Site Manager’s absence.

· Follow through completely and correctly with directives given by the On-Site Manager.

· Follow up with the On-Site Manager regarding tasks issued for verification of proper execution.

· Seek On-Site Manager’s guidance and expertise when handling a precarious situation.

· Request more hands-on training if unsure of how to thoroughly and accurately perform a task.

· Be proactive and suggest ideas to the On-Site Manager to improve internal and operational on-site processes.

· Notify the On-Site Manager of addressed yet unmitigated issues with other On-Site Supervisors or among the on-site team members before they escalate further.

· Give the On-Site Manager advanced notice regarding personal needs in order for the on-site team schedule to be adjusted and communicated to the customer in a timely manner.

With Respect to the Area Manager

· Be a point of contact and trust for the Area Manager when the On-Site Manager is not at the client’s site.

· Alert at once the Area Manager of any serious incident or situation at the client’s site if unable to contact the On-site Manager.

· Notify Area Manager of issues with another On-site Supervisor or among the on-site team members that have been addressed with the On-Site Manager but remain unmitigated.

With Respect to the Customer

· Be a point of contact and trust for the local customer supervisory and management staff through building strong communication and business relationships.

· Manage open orders proactively, having a strategic approach that aims to secure a higher volume of job openings from the client in order to increase overall headcount.

· Have answers to the customer’s inquiries and speak intelligently.

· Be a liaison between the customer and the rest of the branch office team.

· Be acquainted with the customer’s Key Performance Indicators as those relate to Epic Personnel Partners, LLC in order to ensure that the on-site team as a whole meets all expectations. · Attend operational or HR meetings with the customer when the On-Site Manager is unavailable and report the discussed points to the On-Site Manager to ensure that the on-site team is fully kept abreast of the customer’s expectations.

· Ensure that directives given by the customer are faithfully conveyed to the On-Site Manager (and the rest of the team) for execution.

Requirements:

The On-Site Supervisor is expected to:

· Be well-rounded, able to perform any and all on-site related duties.

· Be proactive, able to anticipate problems before they occur to provide an alternative and better course of action.

· Follow through on corporate staff and On-site Manager’s requests and report back.

· Follow through on branch office staff’s requests and report back.

· Follow through on client’s requests and report back.

· Follow through on associates’ requests and report back.

· Anticipate client’s needs.

· Be committed to taking a stance to defend and put first Epic Personnel Partners, LLC’s policies.

· Prioritize tasks correctly to ensure that deadlines are met.

· Respond to email communication in a timely manner.

· Return business phone calls promptly.

· Convey information articulately.

· Possess good and effective interpersonal skills to deal with all levels of work relationships.

· Resolve problems and tensions that arise within on-site team.

· Be flexible regarding the schedule.

· Be available to work additional hours.

· Be on call as needed.

· Be well-groomed, wear the Epic Personnel Partners, LLC gear and wear work boots (above ankle and slip resistant).

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Ability to Relocate:

• Tolleson, AZ 85353: Relocate before starting work (Required)

Work Location: In person