Job Description:

As a Zoom Administrator, you will play a vital role in managing and optimizing our Zoom video conferencing and communication platform. Your expertise in Zoom administration will ensure that our internal and client-facing virtual interactions are seamless, secure, and efficient. Join our innovative and forward-thinking team to contribute to the successful implementation and utilization of Zoom technology for enhancing our revenue growth initiatives.

Responsibilities:

• Manage and administer the Zoom platform, including user provisioning, permissions management, and integration with other tools.
• Configure and maintain Zoom meetings, webinars, and virtual events to ensure smooth and reliable online collaboration.
• Collaborate with cross-functional teams to understand user requirements and provide technical support for Zoom-related queries.
• Monitor and troubleshoot technical issues related to audio, video, and connectivity during Zoom sessions.
• Implement and enforce security best practices, including encryption, authentication, and access controls, to protect sensitive information.
• Stay updated with the latest Zoom features and updates, and evaluate their applicability to our business needs.
• Assist in training employees and clients on how to effectively use Zoom features and functionalities.
• Analyze usage data and generate reports to identify trends, usage patterns, and areas for improvement.
• Collaborate with IT teams to integrate Zoom with other communication tools and systems.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Zoom Administration: 3 years (Preferred)
• VoIP: 3 years (Preferred)

Ability to Commute:

• Franklin, TN (Required)

Ability to Relocate:

• Franklin, TN: Relocate before starting work (Required)

Work Location: In person