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Order Processing Specialist/Customer Service
Job Functions and Qualifications
The Order Processing Specialist’s primary responsibilities will be taking care of customer orders for Service. Responsibilities include, but are not limited to providing support to Regional Service Managers in resolving all customer service-related topics, processing service orders, corresponding with Field Service Engineers in the completion of service orders/paperwork, as well as working together with other departments in U.S./Germany to provide a high standard of customer care and satisfaction.
What You Will be Doing:
What We are Looking For:
· Minimum 3 years of experience in a customer service environment.
· Bachelor’s degree in Business Administration preferred.
· SAP, Salesforce highly preferred.
· Proficient with MS Office: Excel, Word, PowerPoint.
· Excellent written and verbal communication skills.
· Strong organizational skills.
· Ability to work independently, or within a team.
· Attention to detail and problem-solving skills in complex situations is a must.
· Ability to work under pressure and to prioritize tasks to meet due dates.
· Willingness to travel to other corporate sites as needed. Not to exceed 3 - 4 times per year.
WHO WE ARE:
1,350 sharp minds, about 60 nationalities, one goal:accelerating the world’s transition to responsible manufacturing. We do this with our technology, industrial 3D printing, that has been successful in the market for over 30 years. We believe by doing what we do, we can help create a better world for all.
A diverse, equitable and inclusive team is needed to bring progress and positive change. At EOS, we want people of all genders, backgrounds and with different abilities to feel like they belong and to bring their whole self. We are globally networked; we prefer to think outside the box – and we are looking for people who want to build the future with us. That is EOS. Be part of our mission!
Full Time
Business Services
$54k-66k (estimate)
05/21/2024
08/20/2024
TEANECK, NJ
50 - 100
2018
MARK USUI
$10M - $50M
Business Services