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About Redbox
At Redbox, we’re on a mission to serve our customers unparalleled choices in new release movies and entertainment with more ways to watch at affordable prices. We’re growing our nationwide footprint of approximately 36,000 entertainment kiosks, serving 40 million customers, and creating a multi-platform, multi-product entertainment experience. We’re expanding our service business and are looking for Field Service Technicians to service and repair kiosks for Redbox and other big-name lines in the automated retail Kiosk business.
The Role
We’re not just passionate about our products, we LOVE our customers! Providing them with an exceptional experience is something we strive to do every day. If you share our love for customers, enjoy working with your hands to repair machines and equipment and prefer to not be confined to a desk, keep reading!
The ideal candidate is a hands-on problem solver: maybe you watch YouTube and then fix your own appliances, or you’re the one your family calls when they can’t get their Smart TV to connect to WiFi. You’re the type of person that owns a toolbox with Allen wrenches, tiny screwdrivers and a soldering iron, so you can fix your own stuff.
If this sounds like you, we think you’ll love being a Field Service Technician. You’ll work independently throughout the day in partnership with your manager, aiding in the technical support of Redbox and other kiosks -- ensuring our customers are taken care of, kiosks are up and running, and company goals are met. At the direction of your supervisor, you will work under shifting priorities for break-fix and projects. No two days are the same!
Key Responsibilities
Education & Experience
Knowledge, Skills & Abilities
Other Requirements
Physical Requirements
This role requires the ability to:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the needs of the organization.
Pay range: $17.70 – $19.48 USD Per Hour "Pay is based on nondiscriminatory factors including but not limited to experience, education, skill and location.”
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities Applicants and employees are protected from discrimination under Federal law. For more information please see EEO is the Law.
Full Time
$45k-58k (estimate)
02/16/2024
05/12/2024
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