Description:

Enterprise Technology Services, LLC (ETEK) is looking for a senior technical writer to provide support on reading and analyzing highly technical materials and to create presentations on that information. This may be specifications, drawings, user manuals, presentations, reports, or training documents. The series is intended for use on NAS systems under ES and on IT systems under CSD.

Duties:

• Creation of briefings and PowerPoint presentations, to include videos, audio, charts and photos, as applicable.
• Development of hardware and/or software documentation or user manuals.
• Perform configuration management of documentation.
• Participate in audits and implement audit recommendations.
• Assist with documentation of project status reports and management updates.
• Work with customers and technical personnel to gather information required for incorporation into required reports.
• Research additional tools found useful to the organization.
• Convert reports previously generated to current software standards, maintaining information integrity.
• Develop new and maintain existing ISO procedures.

Requirements:

• Bachelor’s degree and 8 years of experience
• Technical writing experience in an IT environment
• Experience with ISO 9001 Quality Management System requirements and clauses
• Ability to read and analyze technical materials and use technical information gathered to create reports, documents, procedures and presentations
• Experience using word processing, spreadsheets, and presentation software (Microsoft)