About Gateway:

Gateway Terminal is a leading terminal on the East Coast strategically located in the Port of New Haven, Connecticut, providing turnkey vertically integrated logistics services for dry bulk, liquid bulk, and breakbulk products.

Gateway Job Descriptions

400 Waterfront Street
 New Haven, CT 06512

Terminal Scale Operator Job description:

The position serves as the first point of contact for customers picking up bulk salt and aggregates at the facility and dispatching salt deliveries

Duties and responsibilities:

1. Weighing and ticketing trucks as they pass over truck scales using a computerized scale program
2. Check loads, collect payments, and customer job information
3. Answer telephone calls in a professional manner
4. Communicate with trucks and loaders using a CB radio.
5. Supplies general upkeep of the Scale House
6. Completes all administrative tasks including regular filing and completes required reports
7. Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention
8. Prompt attendance from the required start time of 6:00 am/5:00 pm
9. Works overtime and weekends as needed.
10. Performs other duties as assigned, including data entry and minor customer service responsibilities
11. Ability to present facts and recommendations effectively in oral and written form
12. Ability to read, write and do mathematics. Must be initiative-taking.
13. Ability to read, comprehend and carry out simple instructions from oral instructions or written correspondence
14. Bilingual English and Spanish helpful

Required Qualifications:

1. Computer Skills: Experience with Microsoft Office products.
2. Must be eligible to work in the United States without a Visa sponsorship
3. Must be 18 years or older
4. Must be able to work in a cold/hot environment
5. Detail-oriented and accurate

Additional Qualifications:

1. High school diploma or general education degree (GED) preferred
2. Pleasant telephone manner
3. Excellent customer service and communication skills
4. Excellent organizational skills and attention to detail
5. Ability to multitask in a dynamic work environment

PHYSICAL DEMANDS/WORK ENVIRONMENT:

While performing the duties of this position, the employee is required to stand; walk; use hands, handle, or feel; and reach with hands and arms. The work environment involves hazards, risks, or discomforts typical of working around with or around machinery with exposed moving parts, arrant chemicals, heavy equipment, extreme heights, or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting, and sound is normal. The noise level in the work environment is usually moderate.