The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarket’s mission to “Enrich Lives” through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
RESPONSIBILITIES

• Being passionate about the customer service and retail industry while coaching, developing, empowering, and holding accountable all team members to deliver an exceptional customer experience while developing and sustaining a profitable environment.
• Responsible for maintaining the highest standards of store appearance and operation.
• Responsible for the day-to-day activities of the retail operation, proactively helping in any area where it is needed.
• Recruiting, interviewing, hiring and ensuring effective orientation and training of the highest caliber candidates.
• Analyzing, recognizing, and proactively managing sales, margin, product inventory levels, cash and inventory, and purchase trends. Utilizing other reporting metrics to maximize bottom line profitability at store level.
• Ensuring the company marketing plans and procedures are executed at store level consistently.
• Consistently maintain adequate inventory levels through effective ordering which supports driving sales and minimizing non-productive inventory.
• On a day-to-day basis, ensuring safety, health, food safety, and sanitation requirements are met in accordance with federal, state, local and company standards.
• Responsible for effective employee scheduling and payroll management to maximize daily sales while achieving company labor targets.
• Completing all required daily and monthly paperwork and required reporting.
• Effectively communicating with all subordinates, peers, and all levels of upper management.
• Complete accurate and timely employee performance reviews.
• Completing competition surveys as requested by upper management.
• Communicating and supporting the company’s mission, vision, and values.
• Implementing and enforcing all company policies, rules and procedures.
• Responsible for executing at store level the fuel pricing strategy including timely and accurate fuel surveys and price changes.
• Assisting to ensure high level of employee morale and engagement through enhanced communication, role modeling, employee recognition, consistent feedback, along with direct accountability.
• Build and maintain effective business relationships with our vendor partners.
• A proactive business manager in all aspects of store operations to achieve company goals and be able to read, understand, and react to P&L and other analytical reports.
• Ensure positive employee relations at store level inclusive of resolving all employee problems and disputes in a timely manner. Reaching out for assistance and guidance from the District Manager and Human Resources representatives when necessary.
• Responsible for being a catalyst for change and embracing change within the organization as it occurs.
• Ability to work all shifts as needed.
• High School Diploma or GED is required.
• 2 years‘ management experience in food service, retail, or restaurant preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Excellent written and verbal communication skills
• Ability to work 50 hours’ weekly
• Must be able to work a flexible schedule including weekends and holidays
• Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds.
• Must meet all requirements expected of an Enmarket Store Associate