1 Part-time - Tier One IT Analyst Technician (Westerfield CT) Job in Wethersfield, CT

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Part-time - Tier One IT Analyst Technician (Westerfield CT)

enkompas Technology Solutions

Wethersfield, CT | Part Time

$50k-62k (estimate)

0 Months Ago

Part-time - Tier One IT Analyst Technician (Westerfield CT)

$50k-62k (estimate)

Part Time 0 Months Ago

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enkompas Technology Solutions is Hiring a Part-time - Tier One IT Analyst Technician (Westerfield CT) Near Wethersfield, CT

Title Part-time (20 to 30 hours per week) Tier One IT Analyst Technician
Location Wethersfield, CT
Type Contract
Rate up to $ 25 per hour (Commensurate on experience)
Job Description: IT Analyst/Technician
Enthusiastic and motivated IT analyst/Technician to provide an internal system and deskside support of employees and contractors in multiple company locations within the Wethersfield, CT area. This is fast-paced and rewarding environment. The ideal candidate will have a mix of technical and customer service skills, a positive and extroverted personality, be passionate about technology and helping people, and a drive to continuously learn. Basic Function/Responsibilities:

Handle Tier 1 escalations through tickets.
Other duties may be added and/or assigned as needed.
Assist new user during New Employee Orientation (NEO)
Setup, deliver and install new equipment (Laptops, Printers, iPads, Phones, etc.)
Troubleshoot in-home technology (WiFi, Printers, Copiers, etc.)
Track work-orders using our ticketing system Services Desk Pro

Requirements:

Familiarity with common operating systems such as Windows 10 as well as use of cloud office systems such as Office 365.
Familiarity with typical PC hardware, thin clients, printers, scanners, computer peripherals, and mobile devices.
Strong customer service and troubleshooting skills.
Ability to communicate technical information, both verbal and written, to a wide range of end-users.
An ability to learn technical material.
Exceptional organization and time-management skills.
Ability to work well in a team environment.
Ability to lift moderate loads of up to 20 pounds to a height of 3-4 feet.
Ability to drive to company locations in the Wethersfield, CT area.
A valid driver's license is required along with a vehicle in good condition.