Job Description

This candidate will be responsible for interfacing and supporting our highly motivated field sales representatives and customers. Primary duties and responsibilities, include:

• Providing specialized technical support to customers that own and operate pro-table roll-forming equipment. Gutter and Roofing Machines. Installing, inspecting, troubleshooting and providing maintenance and training in the use of this equipment is the basis of this job.

• You will be required to write service reports, provide billing advice, and maintain good notes in our CRM system on each customer you interface with.

• Operating out of our Perth Amboy location, you will be required to assist with warehousing operations.

• You will be required to travel to any one of our other locations to assist their mechanics with overflow business, open houses or as fill in for vacations in critical situations. You may also be asked to respond to and/or investigate material claims in your territory as requested by our corporate technical support group.

Duties Defined:

• Roll-forming Equipment Setup and Training, Trouble Shooting & Maintenance
• Provide billing statements for work performed
• Maintain customer account information in our CRM system.
• Assist sales reps in presenting equipment to prospective buyers
• Liaison between field sales reps and technical services group on machine issues
• Liaison between clients and corporate services group on quality issues.

Requirements:

• Possess a valid driver's license

• Must be able to operate a forklift
• Experience with pneumatics hydraulics, electronics, and welding is a plus
• Experience with roll-forming a plus
• Understanding electrical and mechanical schematics a plus
• Strong communications skills
• Fluent in Spanish a plus
• ASE Certified Mechanic with a minimum of 2 years' experience is a plus

We provide a great benefits package that includes Medical, Dental, Vision, matching 401K plan, and company paid: life insurance, sick days, vacation, and holidays.

We are an equal opportunity employer.

Who are we?

We are an industry leader in roofing and gutter solutions, with an innovative, 100% American-made product. Be part of a well-established, homegrown business, recognized as both a leading innovator and a trusted source for quality and reliability.

All qualified applicants will receive consideration for employment without regard to race, religious beliefs, gender, disability, age, national origin, or any other characteristic protected by law. We are also proud to support our troops. Veterans, please apply!