OVERVIEW:
We are currently seeking a highly motivated, proactive and organized Hospitality Director to join our thriving real estate brokerage. In this role, you will be the first point of contact for guests and clients, ensuring they receive a warm welcome and excellent service. Additionally, you will provide administrative support and assist with event coordination to contribute in various projects to support marketing, agents and brokers.

DUTIES AND RESPONSIBILITIES:

• Serve as office receptionist. Greet guests, determine the nature of their business, and notify appropriate staff members.
• Prepare routine correspondence, office forms and/or other business related documents.
• Perform data entry/retrieval functions.
• Handles incoming and outgoing mail and interoffice communications.
• Perform office supply inventory and replenishment services.
• Arrange events, meetings and conferences
• Host events
• Assist Advisors, Brokers, Closing Coordinator, Marketing Director and Listing Concierge as requested.
• Other duties may be assigned.

ESSENTIAL SKILLS:

INTERPERSONAL

• Self Starter
• Able to take a project to completion with little to no supervision
• Servants Attitude
• Strong Organizational Skills
• Attention to Detail
• Ability to interact with a wide range of personalities
• Strong ability to multitask and prioritize various tasks effectively.
• Pleasant and Professional Demeanor

TECHNICAL

• Experience with Google Suite Applications
• Ability to learn new software when required
• Experience with Canva or other media design software a plus
• Proficient with Facebook, Instagram and Linked-in

OFFICE

• Excellent phone etiquette
• Warmly receive and welcome guests.
• Able to operate standard office equipment
• Ability to handle confidential information discreetly

QUALIFICATIONS

Required:

• Demonstrating a proactive ability to anticipate needs and changes, then react efficiently with independent judgment.
• Establishing and fostering effective relationships with all Engel & Völkers staff, Agents, Brokers, Business Partners and Clients.
• Preparing for meetings, including set up, clean up and editing/creating slide decks.
• Balancing multiple projects in support of numerous team members.
• Solving problems effectively and creatively while maintaining a high level of professionalism and integrity.
• Coordinate and capture agenda for key meetings including: Weekly Staff meeting.
• Help with direct sales team building events/activities
• Culture building: help with broader organization culture building (e.g., holiday fun, Birthday recognition, window decor, etc.)
• Must have a vehicle, valid driver’s license, and be able to drive in daytime or nighttime
• Ability to utilize Google Suite and Engel & Völkers applications on a smartphone or laptop
• Ability to learn new software when required
• Proficiency with MS Office/Google Suite and email
• High school diploma or general education degree (GED)
• One to two years of related experience and/or training
• Strong oral and written communication skills

Preferred:

• Experience with Canva or other media design software a plus
• Proficient with Facebook, Instagram and Linked-in

WHO WE ARE:

Engel & Völkers is one of the world's leading real estate companies. They provide a luxury level of service at every price point. Engel & Völkers advisors curate bespoke experiences for their clients by providing the Northwest Arkansas region with hyperlocal expertise and a global reach.

JOB DETAILS:

Hours: 9am - 5pm daily. Additional hours with meetings, events and projects

2 Weeks Paid Time Off Per Year

6 Company Paid Holidays

90-Day Probationary Period

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: No less than 35 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Bentonville, AR 72712: Relocate before starting work (Required)

Work Location: In person