ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.

Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America!

ENGEL Machinery North America has a job opportunity for a Project Manager in our Customer Service Department (CSD) Department. This job is based in York, PA. This position requires up to 25% travel as well.

Job Summary:

Responsible for enhancing organizational efficiency and providing a culture of continuous improvement by implementing and managing projects across the division, including process improvement, cost accounting, benchmarking, workflow, quality improvement, and strategic initiatives at the service experience departmental level.

Essential Duties and Responsibilities:

• Consults with leadership in identifying areas for process improvement, establishes objectives, selects and leads cross functional team, ensures participants and others involved have tools and information necessary to allow for successful project completion.
• Establishes and documents project scope and goals. Develops, manages, and implements action plans for all projects and communicates progress consistently to all supervision.
• Manages all aspects of assigned projects throughout the project lifecycle including project scope, schedule, resources, related data and metrics, costs and changes and implementation.
• Set and manage customer expectations.
• Develops and maintains a detailed project plan to include milestones, tasks, and target/actual dates of completion. Revises project plans as appropriate to meet changing needs and requirements and ensures understanding of all impacted for reasons and results of change.
• Schedules and leads project meetings to include logistics, agendas, and meeting minutes. Conducts regularly scheduled project status update meetings and reports progress regularly to supervision. Develops process workflows and support implementation as it relates to assigned projects and/or to support internal process improvement initiatives.
• Interfaces, when appropriate, with all areas affected by the project to include internal subject matter experts and external departments.
• Performs other duties or special projects as required or as assigned by a supervisor.

QUALIFICATION REQUIREMENTS

Educational/Training Requirement:

• Bachelor’s Degree preferred or relevant experience.

Experience:

• Minimum of one - three years working experience

Licenses/Certifications:

Knowledge, Skills, and Abilities:

• Highly proficient in Microsoft Office / Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and exercise judgment.
• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
• Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
• Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
• Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Effectively manage one's time and resources to ensure that work is completed efficiently.
• Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
• Assimilate and apply new job-related information in a timely manner.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Exemplary process design/improvement/management skills using proven best practice techniques and methodologies, in addition to skills in data manipulation and analytical analysis to support leadership's decision making process.

WHY ENGEL? The ENGEL group has been thriving for decades. This is because as a family-run company, we rely on long-standing relationships and aim to live up to our own exacting standards of expertise and experience in all fields of plastics processing. We see ourselves as a driving, innovative force that has continually set new standards in a dynamic and diverse industry. Our competitive edge has come from generating added value for customers worldwide.

ENGEL attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.

ENGEL offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay. We are looking forward to receiving your application and resume and going over the position with you.

ENGEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.

ABOUT THIS COMPANY ENGEL is a global leader in the manufacture of plastics processing machines. Today, the ENGEL Group offers a full range of technology modules for plastics processing as a single source supplier: Injection molding machines for thermoplastics and elastomers, and automation. In 2016/2017 ENGEL’s turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries. ENGEL offers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.