You haven't searched anything yet.
EnergyCare is a premier provider of customer services for energy industry clients. We are looking for qualified team members who have excellent customer service and communication skills and who like making customers happy!
We have immediate openings in our Henderson, NV location. The ideal individual is one who can multitask and work in a fast paced call center environment. Our team member must be able to address customer questions and concerns with an end result of a fully satisfied customer.
We provide a full paid training & will teach you everything you need to know in order to be successful. Earn a base salary plus bonuses and incentives.
Customer Service Representative Job Responsibilities:
· Take incoming calls from existing customers
· Handling customer inquiries and concerns
· Review & update sensitive and financial information
· Interact with other functional groups to ensure customer satisfaction
· Meet established productivity goals
· Work simultaneously with multiple computer applications and databases
Benefits:
Qualifications:
Must be dependable and have excellent attendance
· 1-2 years of customer service experience preferred
· Strong and effective communication skills
· Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment
· Attention to detail and Accuracy
· High School diploma or equivalent
· Must pass a background and drug test
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Powered by JazzHR
vlZ7pxkvYb
Full Time
$36k-45k (estimate)
05/01/2024
05/20/2024
energycare.com
LARGO, FL
100 - 200
2012
ANNE MATTISON
<$5M
Specialty Trade in Construction
Energy suppliers are often extremely focused on the front end the acquisition of customers and the growth of their base but pay very little attention to caring for a customer once theyre on board. Utilities often take their customer relationships for granted and forget the importance of first-class service in a competitive world. Alternate suppliers and utilities both run the risk of inadvertently contacting customers on Do Not Call lists or on cell phones, which can result in costly fines and litigation. Take care of your core business, and let the experts and EnergyCare take care of your c...ustomers. If running an internal call center becomes a distraction, why not outsource it? EnergyCare will represent your brand with a live, courteous and professional voice at all hours. Its call centers have achieved PCI compliant status, too, so you can rest assured theyve got confidentiality issues covered. Energy is all we do, and we know how to do it. We're determined to make every call from your customers a positive experience.
More
Show less