Front Desk Care Coordinator 32 hours/week (4 days per week)

Are you passionate about helping others and providing exceptional customer service? Do you have excellent organizational skills and thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Front Desk Patient Care Coordinator at our Chiropractic Health and Wellness Clinic.

At Energize Chiropractic & Wellness we are dedicated to improving the health and well-being of our patients through chiropractic care and holistic wellness practices. As a Front Desk Patient Care Coordinator, you will play a crucial role in ensuring our patients have a positive and seamless experience from the moment they walk through our doors.

Responsibilities:

• Greet and welcome patients with a warm and friendly demeanor, ensuring they feel comfortable and cared for.
• Schedule and manage patient appointments, including coordinating with healthcare providers and maintaining an organized appointment calendar.
• Answer phone calls and respond to inquiries, providing accurate information about our services, availability, and general clinic procedures.
• Utilize a text messaging platform to communicate with patients, sending appointment reminders, follow-up instructions, and general updates.
• Verify patient insurance coverage and assist with the completion of necessary forms and documentation.
• Collect patient information, update electronic medical records, and maintain confidentiality in handling sensitive patient data.
• Collaborate with the clinical team to ensure smooth patient flow and efficient operations.
• Handle patient payments, process insurance claims, and maintain accurate billing records.
• Provide administrative support, including filing, scanning, and managing office supplies.

Requirements:

• College degree or equivalent (additional education or training in healthcare administration is a plus).
• Proven experience in a customer service or administrative role, preferably in a healthcare or wellness setting.
• Excellent interpersonal and communication skills, with the ability to effectively interact with patients, staff, and healthcare providers.
• Strong organizational and multitasking abilities, with keen attention to detail.
• Proficiency in using electronic medical record systems, basic computer applications, and a text messaging platform.
• Knowledge of medical terminology and insurance procedures is an advantage.
• A compassionate and empathetic nature, with a genuine interest in helping others.

Working Hours: This is a part/ full -time position.

Hours: M, W, Thur - 8:30-6:30 with a lunch break Tuesday: 12:30-6pm 

Join our team and contribute to our mission of promoting health, wellness, and optimal living for our patients. We offer a supportive and collaborative work environment where your skills and dedication will be valued.

To apply, please send your resume and a cover letter outlining your relevant experience.

We look forward to reviewing your application and contacting qualified candidates for interviews.

****PLEASE SEND YOUR COVER LETTER OR YOU WILL NOT BE ELIGIBLE FOR AN INTERVIEW