Busy outpatient Endocrinology practice in Deland, seeking help to assist in coordinating new patients by scheduling new patient appointments, answering phones, returning phone calls, and any other assigned duties.

Job Purpose:

Serves patients by coordinating new patient greeting, scheduling appointments; maintaining records and accounts.

Duties:

* Welcomes new by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

* Maintains patient accounts by obtaining, recording, and updating personal and financial information.

* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

* Protects patients' rights by maintaining confidentiality of personal and financial information.

* Maintains operations by following policies and procedures; reporting needed changes.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

EClinical Works experience preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus. MUST have clinical office experience.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person