Equipment Management Service and Repair – EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR’s customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR’s portfolio of services includes:

• On-site technical field support, including maintenance & repair
• Installation
• Training and education

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:

• Analyzes daily work order, plans travel schedule, loads equipment and prepares vehicle for delivery
• Travel to client locations to deliver/install high value medical equipment. Environment may include but not limited to hospitals and health facilities.
• Timely and accurate submittal of administrative duties including but not limited to; work orders, Mileage reimbursement and timesheets.
• Ensure customer satisfaction through quality workmanship, documentation, customer management and demonstrates professionalism that is consistent with EMSAR’s image.
• Comply with Quality, GMP, ISO and safety regulations, adhere to company travel and expense policies.
• Performs additional duties as needed and/or assigned by supervisor/manager

DISCUSSION OF PERSONAL CHARACTERISTICS AND “FIT”

• Analytical: Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Oral/Written communication: Effective verbal and written communication skills.
• Interpersonal skills: Effective communication that results in positive internal/external relationships.
• Planning/organizing: Associate can prioritize and plan activities and uses time efficiently.
• Works semi-independently with moderate supervision.

Minimum Education and Experience:

• High School diploma or equivalent and,
• 0 – 1 years’ installation experience
• Entry level technical skills
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• 100% regional travel is required
• Extensive periods of standing and walking while performing services
• Frequent bending, squatting and stair climbing.
• Use of both hands without restriction and manipulate small hand tools.
• Ability to lift up to 50 pounds and move up to 125 pounds without assistance.