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EMS Unlimited is an exciting, growing and professional provider of many EMS related services such as Wildland & Disaster Response, Special Event Medical, EMS Staffing, EMS Training and ambulance transport. We are seeking motivated and positive professionals who understand the importance of positivity, optimism, teamwork and continuous improvement.
We pride ourselves on a sense of team and value those who are patient care focused, customer service driven and excited to represent our industry and organization in a professional manner. EMS Unlimited is a Paramedic-owned and operated organization that knows what you expect from an EMS job. We are seeking team members who are ready to help us expand and improve on every level. Learn more about EMS Unlimited at www.ems-unlimited.com.
POSITION IDENTIFICATION
Reports to: Operations Director
COMPENSATION
SCHEDULE
Communication Specialists may be scheduled for 24, 48, or 72 hour on-call shifts. Scheduling for shifts is accomplished through coordination with the Scheduling and Logistics Coordinator. Each Communications Specialist will be required to be on-call for a minimum of 48 hours per month and attend monthly dispatch meetings. Dispatch meetings will rotate from a weekday to weekend each month. Required to attend 1 live meeting per quarter.
POSITION SUMMARY
The EMS Unlimited Communication Specialist is the front-line of customer service and must bring an above average level of customer service to our hospital and transport team customers. While on-call the employee must be able to answer their own phone for the duration of their shift. Calls for service will be forwarded to the employees phone (can be cellular or landline), at which point the Communication Specialist will intake transport request information and relay appropriate details to the on-duty transport staff. The Communication Specialist will be required to maintain, while on-call knowledge and awareness of current transport capabilities. This will include monitoring for crew-rest and fatigue and weather conditions. General duties will include but are not limited to, answering the phone from a transport requesting facility in a kind, compassionate and customer service driven manner, inputting data into web based forms, utilizing text platforms to dispatch EMS transport units and update requesting facilities when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
Getting paid and paid well is important!
If you are looking for an opportunity to grow, learn and build something amazing, something we can all be proud of and something that is accomplished as a team, we look forward to meeting you. If you are scrolling through jobs - sorting them by highest paying jobs first, we may not be a great fit for you.
All information will be kept confidential according to EEO guidelines.
Full Time
$66k-81k (estimate)
04/03/2023
05/28/2024
The job skills required for Communication Specialist (Dispatch) include Customer Service, Coordination, Communication Skills, Scheduling, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Communication Specialist (Dispatch). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Communication Specialist (Dispatch). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Communication Specialist (Dispatch) positions, which can be used as a reference in future career path planning. As a Communication Specialist (Dispatch), it can be promoted into senior positions as a Communications Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communication Specialist (Dispatch). You can explore the career advancement for a Communication Specialist (Dispatch) below and select your interested title to get hiring information.
If you are interested in becoming a Communication Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Communication Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Communication Specialist job description and responsibilities
Communications specialists manage an organization’s social media presence.
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These communications professionals may routinely post updates, track engagement and moderate comments.
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Communications specialists perform a wide range of duties that support their organizations' goals.
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Communications specialists apply a wide range of techniques and methods that help them support companies' missions and overall business goals.
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Communication specialist aligns communications and promotional activities with business goals.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Communication Specialist jobs
Aspiring communications specialists should plan to earn a communications degree.
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To get started with this career, you must first finish high school or earn a GED.
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Look for continuing education opportunities.
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Pursue a professional and communication-related certification.
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Communications specialists should always putting their best foot forward.
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Step 3: View the best colleges and universities for Communication Specialist.