EmpowerMe Wellness, LLC is Hiring an Area Director of Operations - Northern CA Near Walnut Creek, CA
OverviewGrow your career! At EmpowerMe Wellness, you’ll find opportunities for promotion, continuing education, and great benefits, all while making a real difference in the life of seniors. Our results are in our success stories - come write yours with us. Join our team today!Who We AreEmpowerMe Wellness - is on a mission to improve the lives of seniors and the communities they call home! We provide fully integrated on-site therapy, pharmacy services, primary care, and more at senior living communities nationwide. Our experienced team of more than 3,000 clinicians and professionals provide personalized health and wellness solutions for seniors in more than 35 states. To learn more about us, visit empowerme.com. Responsibilities
Execute strategies for delivering high-quality rehabilitation services that are person-directed and that produce outcomes in line with company goals and objectives
Assists with the development of new business opportunities, including identifying and developing strategic partnerships with other entities
Provides leadership for division-wide policy development, evidenced-based practices, and clinical programs that meet the needs of outpatients and long-term care patients, with focus on residents in senior living communities
Directs and oversees area therapy teams to establish/maintain routine quality improvement efforts and monitoring, including clinical record review, patient satisfaction, and rehab agency survey readines
Coordinates strategic planning and implementation of organizational practices within the rehabilitation division
Collaborates with Senior VP of Operations to develop annual area-wide budgets for individual communities, including visit targets for individual therapists/therapy teams
Responsible for ensuring therapy staff meets identified productivity expectations and provides strategic guidance on how to accomplish productivity goals
Sets area quality improvement goals and community development plans in collaboration with Senior VP of Operations
Assists in recruiting, interviewing, onboarding, and orientation of new team members
Responsible for supervision, training, coaching, and evaluation of rehab staff
Provides training to team members and community staff as requested
Demonstrates competence in regulatory compliance, ensuring each Rehab Agency and therapy location stays in compliance with all regulatory agencies
Provides leadership in such a manner that represents key servant leadership principles, including effective listening, empathy, awareness, and persuasiveness
Attends corporate sponsored meetings and training sessions as required
Actively participates in networking and community-based group(s) that are relevant to company
Provides guidance to key leadership of communities and clients serviced by EmpowerMe Rehabilitation regarding the role of rehab as a partner
Collaborates with Human Resources regarding employee relations and conducts employee discipline sessions as needed
Remains coachable and demonstrates the ability to effectively help others succeed
Delivers truthful and unfiltered information to subordinates, supervisors, and company owners
Ensures that company standards and policies are well-maintained
Complies with HIPAA & PHI guidelines and protects confidentiality at all times
Aligns his/herself with the company vision for service quality and value creation