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Please note, we are looking for a long term employee that can grow with our organization and become a part of our community.
THIS IS NOT A SEASONAL ROLE.
We are seeking CONFIDENT and ENERGETIC Member Support Specialists to join our Club Pilates team! The ideal candidate will be POSITIVE and ENTHUSIASTIC , and have a passion for supporting our team and community by helping others to live their best lives through health and fitness.
If you are FRIENDLY and willing to learn, while building relationships with new and existing clients, you'll be a great addition to our team!
Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with over 750 locations across 10 countries (and growing!).
Despite the pandemic, Club Pilates opened more than 100 new studios since 2020.
Magazine 's Inc.
5000 list three years running.
We believe that Pilates is the path to a fuller, more satisfying physical existence.
We believe that being in control of your body helps you to be in control of your life.
And best of all, we believe that you can start anytime. Class formats are designed with the vision of making Pilates more accessible, approachable and welcoming to everyone.
Club Pilates is also the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre.
POSITION :
The purpose of the Member Support Specialist is to assist the Studio Manager with new membership sales and intro class bookings, support current members with their studio needs, and present all patrons with retail and service offerings.
Member Support Specialists must be comfortable in a sales role, while also providing excellent member service.
Pilates and / or fitness knowledge or background is helpful but not required. We are looking for someone who can be a part of our studio hype squad!!
RESPONSIBILITIES & DUTIES
Respond to customer emails, text messages and phone calls.
This includes always answering the phone, returning texts, calls and emails the same day whenever possible, and escalating issues to management as needed
QUALIFICATIONS & SKILLS
BENEFITS & PERKS
COMPANY CULTURE & CORE VALUES
We believe that the team that works hard together and plays together, stays together, so we offer many opportunities to engage as a team.
Last updated : 2024-05-06
Full Time
$46k-58k (estimate)
05/07/2024
06/21/2024
The job skills required for Member support specialist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member support specialist positions, which can be used as a reference in future career path planning. As a Member support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member support specialist. You can explore the career advancement for a Member support specialist below and select your interested title to get hiring information.