Job Summary
As a member of the health care team, the Registered Nurse (RN) will provide high-quality, compassionate care with a focus on improving patient health and wellness. The RN will perform and coordinate patient care activities utilizing clinical judgment and other nursing skills.

Job Specific Competencies
1. RN Leadership:
a. Facilitates and provides direction to the health care team in delivery of quality patient care.
b. Communicates effectively and respectfully with each team member.
c. Coordinates flow and assists in providing patient care.
d. Functions as a clinical resource and mentor for staff regarding patient care concerns and participates in training of health care staff.
e. Collaborates with other health care agencies and services providing care coordination.
f. Participates as a preceptor orienting new RN staff members to CVCH.
g. Models standards of behavior and adheres to the Code of Conduct in all aspects of job performance.
2. Patient Care:
a. Maintains RN Competency in all nursing skills essential to job function.
b. Responsible for the RN assessment and prioritization of patient needs.
c. Formulates a nursing plan based on assessed needs.
d. Performs nursing tasks as appropriate within RN scope of practice.
e. Documents and maintains appropriate records in the Electronic Medical Record (EMR).
3. Triage:
a. Manages and directs incoming triage telephone calls.
b. Completes triage assessment for scheduled and walk-in patients as needed.
c. Collaborates with provider for appropriate plan of treatment.
d. Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
e. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improved health care outcomes of patients/callers and their access to appropriate health care.
f. Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
g. Documents triage assessment, plan, implementation, evaluation, and follow-up in electronic health record (EHR).
4. Care Coordination:
a. Identifies patients meeting criteria for case management (e.g., multiple chronic conditions, repeated health crises, high social risk) through registries, risk stratification, and provider referral.
b. Develops a collaborative care plan based on provider treatment plan and patient/family self-management goals.
c. Monitors patient/family response to plan of care and revises the care plan as indicated.
d. Coordinates patient care through ongoing collaboration with provider, patient/family, community, and other members of the health care team.
e. Facilitates the transition of care from inpatient settings, assisting with timely completion of post hospital follow up to including medication reconciliation, PCP/Specialist follow-up, education, and identifying problem solving barriers.
f. Maintains required documentation for all care management activities in Electronic Health Record (EMR).

General Duties and Responsibilities
1. Performs other duties and tasks as assigned by supervisor.
2. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job.
3. Conforms to safety policies, general housekeeping practices.
4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers.
6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
8. Conforms to CVCH policies and Joint Commission and HIPAA regulations.

Job Specifications
1. Education: Graduate of an accredited school of nursing. BSN preferred.

2. Licensure: Current Washington State Registered Nurse license required. Current BLS certification required.

3. Experience: Two years’ experience in Community/Migrant Health, Public Health, Family Practice, Obstetrics, Pediatrics, or Emergency Room preferred. Strong organizational and triage skills required.

4. Language Skills: Bilingual in English/Spanish preferred.

5. Essential Technical/Motor Skills: Ability to verbally communicate in English, strong organizational skills, inputting data/typing, speaking clearly, answering telephones, precise eye/hand/foot coordination, fingering/precise manipulation. Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company’s computer system; must demonstrate manual dexterity. Teaching, mentoring, or staff development program experience preferred.

6. Interpersonal Skills: Demonstrated ability in leadership. Excellent communicator, caring attitude, ability to constructively teacher/mentor/coach others, highly flexible, team player. Strong interpersonal and communication skills and the ability to work effectively with management, nursing staff, and other staff members to achieve program outcomes. Demonstrated skill in developing and maintaining productive work teams. Ability to work in a fast paced environment under stressful situations.

7. Essential Physical Requirements: Work is normally performed in a typical interior/office work environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing up to 20-30 pounds, utilizing proper lifting techniques and assistance as needed; ability to read forms, computer screens, correspondence and other documents. Staff must be flexible to work some weekends, evenings, and different shifts available.

8. Essential Mental Abilities: Ability to exercise sound independent judgment; Knowledge of clinical policies and procedures, standards and regulations, ability to analyze problems and make decisions in line with Joint Commission standards, state and federal regulations; ability to read, comprehend, and analyze documents, regulations and policies; ability to prepare and submit complete and succinct documents necessary to the job concisely, accurately and timely. Must be able to pay attention to detail, manipulate/ interpret numbers, perform calculations, advanced assessing/evaluating, problem- solving/reasoning.

9. Essential Sensory Requirements: Ability to see, hear, feel, verbally communicate. Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone.

10. Exposure to Hazards: Possible exposure to toxic materials, communicable diseases, body fluids/blood, and exposure to or use of sharps.

Blood/Fluid Exposure Risk
Category I
1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required

Age Specific Competency
1. Neonatal (Birth – 30 days)
2. Infant (30 days to less than 1 year)
3. Pediatric (1 year – 12 years)
4. Adolescent (12 years – 18 years)
5. Adult (18 years – 65 years)
6. Geriatric (65 years – Death)

Telecommuting
• Position NOT eligible for Telecommuting

 Benefits

*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE

Compensation: $33.25-$47.74/hourly (based on experience)