JOB SUMMARY:

The Collector I is our entry level position who's responsibility is to locate the consumer and notify them of the delinquent account. This is the most important role in our company because it requires discipline through high volume of outbound calls and is the beginning action for our team to recover current client losses and contributes to stabilizing our economy. Through our seamless onboarding and training process, we intend to quickly progress collectors into negotiation and management positions.

COMPANY SUMMARY:

This company's mission is to provide the consumer with the solutions to financially reset with dignity, giving the consumer peace of mind. Our vision is to grow, generating $144 million in annual collection revenue and filling 20 offices with 500 elite partners and collectors. We inspire each other, hold each other accountable, and celebrate amazing results. Core values: Inspiration, Accountability, Transparency, Discipline, Alignment, Results.

Our teams success is our top priority. We are committed to achieving personal, professional, and financial goals

POSITION OBJECTIVES:

• High call volume - outbound and inbound
• Responsible for collecting individual monthly target
• Use strategy and tactics.
• Multi -tasking between computer screens, web searches, while dialing on the phone
• Reading aloud from a script

KEY COMPETENCIES:

• High Energy
• Great and Positive Attitude
• Organized and Attention to detail
• Self Motivated

EDUCATION & EXPERIENCE

• Entry Level
• Prior Telemarketing, Sales, or Debt Collection Experience preferred however not necessary

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working

If this position caught your attention, please send us your resume!

Be sure to visit our website at https://empirecoop.com/ for more information on our organization, our Vision, Mission statement and Core Values to see if your a good fit. We will be in contact with all qualified candidates via the Indeed messaging platform.

COMMITMENT TO DIVERSITY:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Empire Co-Op recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Job Type: Full-time

Pay: $35,360.00 - $92,160.00 per year

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Ontario, CA (Required)

Ability to Relocate:

• Ontario, CA: Relocate before starting work (Required)

Work Location: In person