Education Level required: BA in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Relevant experience required: Experience in an IT Business Analyst role. Strong understanding of Information Technology, Strong problem-solving skills. Ability to analyze data and develop detailed reports.
Knowledge required: Strong proficiency with current Project Management tool. Experience with Office 0365, Excel, and budgeting tools. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills.

• Applicants MUST submit a cover letter with resume to be considered.
• Position expected to work onsite and hybrid consistent with New York State.

• Drive awareness and analysis of process requirements across organizational business units through evaluation of real-time data.
• Identify workflow that can be improved to increase efficiency and strengthen business processes.
• Analyze data and develop reports providing insight into business performance, trends, and opportunities helping stakeholders make informed decisions and drive continuous improvements.
• Coordinate with various departmental teams to improve productivity.
• Analyze process issues to mitigate bottlenecks and improve performance.
• Communicate and validate requirements with relevant stakeholders.
• Identify, assess, and document risk associated with proposed solutions and changes; work with stakeholders to develop mitigation strategies.
• Ensure all changes to existing data and applications are reviewed, approved, and tested.
• Assist with managing changes to project scope, schedule, and costs.
• Assist in analyzing and developing business requirements.
• Create and maintain extensive project documentation including data mapping and data dictionary.
• Ensure the project is managed within the guidelines set by IT policies.
• Assist with IT Disaster Recovery efforts, testing and documentation.
• Perform other related duties and / or projects as directed by IT Management
• Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines.