Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30 locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

JOB DETAILS:
Shift 1st/Day Shift
Location In-Office
Schedule Standard work schedule to be provided by leader.
Salary Range $41,993.00 - $56,060.00 Per Year
JOB SUMMARY:
Review and maintain all systems affecting the physical status of parts exchange inventories. Purchase parts and components on behalf of Empire Southwest. Negotiate prompt delivery of parts and components. Prepare and maintain all cost accounting and rebuild analyses. Administer and maintain a core tracking system, and all core accounts. Coordinate the return of cores from customers, other departments, and branch stores. Identify, inspect, and process cores through the Certified Rebuild Center (CRC) shops within 24hrs of receipt. Monitor all backorders daily and communicate to parts sales, customers, branch stores, and CRC shops. Provide technical assistance to all parts sales, other departments, and branch store personal. Maintain 98% inventory accuracy. Assist in the management of system inventory parameters to exceed Dealer Excellence expectations. Assist with month end closing processes and parts accounting. Oversee parts returns.
ESSENTIAL FUNCTIONS:

• Purchase parts and components for Company inventory and individual orders.
• Operate forklifts and stocker pickers.
• Replenish shelf stock and stock Unit Exchange parts. Stage Warranty Parts.
• Maintain database and required lists.
• Assist in making recommendations on parts stock.
• Initiate rebuild work orders. Prepare and maintain all costs, accounting and rebuild analyses.
• Review quotes for accuracy of parts, labor, and sublet charges. Condition report is accurate and complete.
• Issue Core credits within 24 hours of quote.
• Work order closings are reviewed, adjustments made, and appropriate personal are notified in a timely manner to ensure parts and service objectives are met.
• Review backorders daily and communicate with rebuild shop, and all parties involved to ensure customer needs are met.
• Conduct and review Standard Rebuild Variance (SRV) values to ensure Exchange pricing is inline with profit objectives.
• Maintain communication with all CRC shops at all times to ensure Exchange inventory levels are obtained.
• Provide technical assistance to all parts sales, branch stores and other departments as needed.
• Provide Exchange inventory assistance to all branch facilities to ensure inventory accuracy is maintained.
• Conduct periodic inventory audits to ensure 98% accuracy objectives are met.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Write credits. Write change and new locations.
• Initiate freight discrepancy forms.
• Maintain core tracking system. Coordinate the return of cores from customers, branch stores and other departments.
• Conduct Inventory sourcing through the seed program or Used Parts, as applicable.
• Review and analyze reports.
• Respond to all inquiries about stock levels, recommended stock, and special program.
• Communicate with Technical Resources when problems arise, such as failures and critical update to ensure exchange standards are met.
• Monitor inventory calls and demands to ensure adequate levels are adjusted to meet those needs.
• Make suggestions to help simplify and streamline processes and procedures.
• Perform other duties as directed by Supervisor.
• Work within and promotes corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Must have in depth knowledge of parts and service-related functions.
• Must have in depth knowledge of product, inventory analysis, development, evaluation, and control.
• Must have organizational skills to work independently, complete assignments on schedule and maintain record keeping systems.
• Must have sufficient analytical skills to confidently provide recommendations based on report analysis.
• Must have ability to conduct research using available resources.
• Ability to work cooperatively and communicate effectively.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Minimum 2 years’ related inventory and accounting functions experience.
• Minimum 2 years’ parts sales related experience.
• Parts Pro program preferred.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment