Overview

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

The Rollins School of Public Health Human Resources IT Intern will assist with technical design and maintenance of a new Human Resources SharePoint environment. This position will be able to work collaboratively with human resources staff to provide assistance, complete research on best practices and learn from an experienced group of Human Resources professionals.

KEY RESPONSIBILITIES:

• Assists with troubleshooting and debugging incident and service request software which manages and track support calls and tickets.
• Provides input to help improve processes for effective and efficient response.
• Assists with maintenance of SharePoint, resource bank of Emory-specific guides and service resources.
• Analyzes and tests system upgrades to identify issues and upgrade inconsistencies.
• Assists with analysis and tests QA environments and system patches to prepare for deployment to production.
• Assists in analysis and tests upgrades to ensure application functionality and stability.
• Assists with design and editing of DocuSign templates.
• Assists with the design of a virtual tour.

MINIMUM QUALIFICATIONS:

• Current graduate or undergraduate student in a college or university offering a four-year degree.
• Completion of freshman year or higher and in good academic standing.
• College transcripts required as part of interview process.
• Ability to interpret instructions and complete tasks, as assigned.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work effectively with diverse groups of individuals in a team environment.

PREFERRED QUALIFICATIONS:

• Major in, minor in, or previous experience with computer science.
• Experience with JavaScript, HTML, DocuSign, and Power Automate.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.