Our Front Desk team members, otherwise known as Dental Financial Coordinators, provide a 5 star patient experience, serving as the “first impression” and “final memory” for the interactions at Emergency Dental Care USA.

The Role

• Provide excellent customer service to patients
• Greet patients
• Engage in open, educational communication to provide overview of visit and address questions or concerns
• Process patient paperwork and insurance verifications
• Schedule patient appointments including new patients

What You’ll Do

• Provide excellent customer service to patients
• Be the first impression welcoming patients to the office and the final friendly face they see after their visit
• Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

• Growth and advancement opportunities for leadership roles
• Vacation and PTO

Basic Qualifications

• Customer service experience
• High School Diploma or equivalent required
• Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix software
• CPR-BLS, RDA, or other related dental certifications desired but not required

Job Types: Full-time, Part-time

Pay: $24.00 - $36.00 per hour

Schedule:

• Weekends as needed

Experience:

• Dental office: 2 years (Required)

Ability to Commute:

• Everett, WA 98208 (Required)

Work Location: In person