Description

Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team at the Embassy Suites Hotel Rosemont. The team-building work atmosphere allows you to develop prosperous work relationships, with paid training, monthly team member appreciation events and several employee recognition programs and so much more! The Embassy Suites Rosemont hotel is located one mile from O'Hare International Airport and just minutes from the Kennedy Expressway and CTA Blue line.

Requirements

The Night Auditor is responsible for ensuring that all daily reports are generated, daily revenues are balanced, express checkouts are processed efficiently and guests needing assistance during the shift are accommodated. The Night Auditor will provide the management team with accurate and reliable information needed to make effective operational decisions. This is an overnight position which requires a dedicated and independent person. The Night Auditor position is a great way to learn hotel processes and has the potential to move into supervisory or managerial positions. 

· Approach all encounters with guests and team members in a friendly, service-oriented manner when checking hotel guests into the hotel.

· Always comply with company standards and regulations to encourage safe and efficient hotel operations.

· Audit guest accounts to ensure that room rates and market codes are correct and congruent.

· Audit guest checks for pricing and sales tax errors.

· Determine the correct cash figure based on reports using Excel and in house reporting software. 

· Verify that all food and beverage figures have been accounted for by cash, charge, or corrections.

· Prepare sales summary and distribute on Front Office Systems.

· Post all late charges and all guest check corrections to guest folios for express checkouts.

Requirements:

• Prior hotel front desk experience
• Knowledge of the Hilton On Q system preferred
• Ability to work 11pm-7AM nights, weekends, and holidays as dictated by hotel business levels.

Benefits:

· Medical, Dental/Vision Insurance

· Life Insurance

· Health Savings Account

· 401k with company match

· Referral Program

· Employee, Friends and Family Hotel Discounts at Brand Properties

· Tuition Reimbursement

· Free Employee meals

Free parking