Business Solutions Designer

Overview

The Business Solutions Designer will be an integral part of the delivery of high-end software solutions for our CLARIFIRE® Application and its features, which is a SaaS based solution developed in-house and is designed to provide workflow automation to our clients. The right candidate will have a high degree of business and analytical skills to solve complex problems and will play a key role in the implementation of viable, marketable, and supportable products and services. The candidate must possess a unique blend of business and technical savvy and be able to stay current with industry requirements.

Responsibilities

• Understand client business needs and help design and build solutions to include requirements, configuration, and testing.
• Engage with clients at all levels to ensure business needs are understood and incorporated into the design.
• Support internal and external teams during development, testing and implementation phases of provided designs.
• Communicate solution design plans to internal and external sponsors using prescribed functional design formats.
• Review investor policy and industry related compliance regulations. Report on changes and communicate on areas of impact to CLARIFIRE.
• Provide knowledge around features and functions of the CLARIFIRE Application to make necessary best practice recommendations.
• Continually seek opportunities to increase efficiencies through design and implementation of new methodologies and solutions.
• Maintain extensive knowledge of CLARIFIRE Products and Features including their benefits and limitations.
• Act as a Subject Matter Expert (SME) for Loss Mitigation and Default Servicing.
• Act as a Subject Matter Expert and liaison for CLARIFIRE and CLARIFIRE CALCULATOR.

Qualifications

• Strong interpersonal/communication skills. Effective presentation and communication skills with the talent to develop relationships that foster business ties.
• Proven analytical, critical thinking, and problem-solving skills with ability to translate client needs into business requirements.
• Must be self-motivated and possess the ability to multi-task in a highly entrepreneurial environment.
• Possess an in-depth understanding of organizational data flow and its use in management decision-making.
• High level of organization and planning skills, ability to create detailed plans and the diligence to follow and monitor the plans through execution and completion.
• Familiarity and understanding of relational databases. SQL experience desired.
• Experience with loss mitigation, liquidation, foreclosure, and bankruptcy requirements and processes.
• Understanding of the GSE, federal, and state servicing requirements.
• Experience with mortgage servicing platform functionality.

Requirements

• 4-year college degree, or equivalent combination of education and experience.
• 3-5 years of experience in the Mortgage Industry, preferred on the Mortgage Servicing Default side with exposure to Loss Mitigation Strategies.
• Ability to travel occasionally; approximately 10% of the time.

CLARIFIRE is an Equal Opportunity Employer