** Merchandise Production**

**Job Category****:** Thrift Stores - all positions **Requisition Number****:** MATER005929 Showing 1 location **Job Details**

**Description**

**Our company is growing rapidly and is searching for experienced candidates for the position of Merchandise Production . To join our growing team, please review the list of responsibilities and qualifications..**

**POSITION TITLE: MERCHANDISE PRODUCTION**

**STATUS: Hourly Full-Time**

**REPORTS TO: PRODUCTION MANAGER**

****SUPERVISES:** **May be asked to oversee/monitor the activities of warehouse staff, volunteers, and/or community service personnel****

**GENERAL STATEMENT****:** The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

**EDUCATION AND WORK EXPERIENCE****:**

* High School degree or equivalent.

* Demonstrated experience in warehouse environment or equivalent type work

**KNOWLEDGE, SKILLS AND ABILITIES REQUIRED****:**

* Detail oriented with strong organizational skills and attention to detail

* Team player with a spirit of cooperation and work with all others towards goals set by management

* Self starter. Ability to be assigned projects and stay on task, achieve results, problem solve

* Strong use of the English language in verbal communication

* Ability to gather and compile research pertaining to ever changing recycled product values

* Ability to work with the public in a courteous manner

* Must exercise patience and be professional at all times

* Ability to work in a fast-paced environment and maintain poise under pressure

* Customer service mindset

* Ability to work with minimum direct supervision in and out of the production and/or warehouse areas

* Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check

**SCOPE OF POSITION****:**

*Recycling/Production*:

Sort and price donated items through public donations received at the store. Clean items as needed for display and seek assistance when appropriate to price items appropriately. Items of value should be identified for online sales. In collaboration with the production manager, work in concert to develop new, efficient and visually attractive retail and production improvements to advance visual appeal of showroom, staff environment and production efficiency.

*Standby*: When necessary as directed by supervisor, accompany Driver to customers houses and pick up scheduled donation pick-ups and assist in the operation of the warehouse to include, sorting, pricing, hanging, cleaning, arranging, and helping load out purchased merchandise and load in donations.

**ESSENTIAL DUTIES AND RESPONSIBILITIES****:**

* Sort, clean and price items for display in the retail store.

* Gather recycling donations placing items in the proper processing areas.

* Peruse donation areas to identify items for recycling potential as needed.

* Maintain a clean work area and secure tools for both recycling and facility improvement operations. Empty trash bins as needed.

* Processing of recycling donations, identification, pricing and sorting.

* Work with production manager to maintain an active list of facility projects & improvements organized by priority/necessity.

* Asses best option for electronic donations: eSales, recycling, showroom sales.

* Make repairs to donated or TSA owned property and equipment when possible.

* Mentor and train donation receiving staff/volunteers on items that are donated that have recycling or sales potential

* Maintain recycling bins keeping categories well defined

* Monitor donations for items that can be used as a part of facility improvement plan

* Actively seek community business and individual support for donations of materials, product and service needs in support of store goals and development.

* Perform all other duties as instructed by supervisor.

**The staff is responsible to positively acknowledge and treat all vendors and customers in a courteous manner.**

**Customer complaints will be handled in a courteous, professional manner by all staff. If the staff should personally encounter complaints, they must immediately notify the Manager of the facts surrounding the complaint and the disposition thereof. Failure to deal promptly and properly with complaints may be grounds for disciplinary action.**

**Must be available to attend all regularly scheduled and mandatory staff meetings regardless of whether they are outside a scheduled shift or standard workday.**

**PHYSICAL REQUIREMENTS****:**

* Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

* Ability to stand for prolonged periods of time on a hard floor

* Ability to continuously grasp, push, pull objects and reach overhead

* Ability to repetitively lift 50 lbs

* Ability to produce written information such as research, proposals & receipts for donations

* Ability to understand written information including maps

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

***The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.***

***Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then processes described in this summary should be followed.***

**Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.**

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)