Description

Customer Service Fulfillment Specialist

• Review incoming customer purchase orders for completeness and accuracy
• Research and resolve order errors for further processing
• Enter sales orders into the ERP system.
• Respond to inquiries regarding pricing and product availability.
• Prepare other order-related documentation
• Generate and send order acknowledgements indicating expected ship dates, pricing, anticipated delays, payment terms and quantities

Company Profile

Communicate with customers via email, video calls, and telephone, to successfully maintain and improve the customer experience

• Review incoming customer purchase orders for completeness and accuracy
• Enter sales orders into the ERP system
• Respond to inquiries regarding pricing and product availability.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including :

• Medical / Vision / Dental / Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Fulfillment Specialist Details :

• Temp-to-Hire position
• $ / hour
• Full Time work available
• First Shift (Monday through Friday from 08 : 00am to 05 : 00pm)
• Work with production, sales, warehouse, or delivery personnel to trace or accelerate shipments.
• Complete customer follow-up communication to ensure order and service expectations have been met.
• Maintain customer information and enter leads and new contacts into CRM software.

Customer Service Fulfillment Specialist Qualifications :

• Research and resolve order errors for further processing
• Enter sales orders into the ERP system.
• Respond to inquiries regarding pricing and product availability.
• Complete all sales orders according to company policies
• Generate pick tickets for the warehouse.
• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment
• A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire.

We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.