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Elm Grove Companies
Exeter, NH | Full Time
$88k-126k (estimate)
3 Weeks Ago
Director of Hospitality/General Manager
$88k-126k (estimate)
Full Time 3 Weeks Ago
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Elm Grove Companies is Hiring a Director of Hospitality/General Manager Near Exeter, NH

Winding River Family Campground is looking for an adventurous individual who is not afraid of a challenge to assist our Hospitality Director. A strong positive communicative leader with the ability to coach and motivate a successful team. Experience in management and customer service is a must. Organization and being able to work as an effective team member is of the upmost importance. Full-time Including all holidays and weekends. This is a year-round position with the potential of extended time off during winter (up to three months) if all work is completed for the following season.?

Job Description: Included but not limited to

  • Works collaboratively with owners to ensure adherence to policies, procedures, protocols for the properties specific needs and wants.
  • Perform all job duties toward the goal of ensuring the best possible guest service, while meeting or exceeding financial goals.
  • Hire, train, coach, and schedule Campground personnel in the areas of the office, activities, entertainment, store responsibilities, restaurant, grounds keeping and maintenance; working side by side with staff in these areas daily includes reporting to the owners.
  • Address guest and employee concerns.
  • Schedule and monitor shift coverage based on departmental guidelines.
  • Understand and support Company policies, procedures, and ensure that staff members follow policies and procedures accordingly.
  • Oversee the proper ordering of operating supplies.
  • Assure timely inspections and repair of campground facilities.
  • Maintain daily communication shift logs.
  • Assure a safe and enjoyable environment for guests and employees
  • Perform other duties as assigned.
  • Manage Restaurant and Store staff
  • Coordinate Child and adult activities
  • Coordinate live music and events
  • Develop new events

Job Qualifications:

  • Independent self-starter and motivator
  • Strategic thinker- someone who can see the big picture
  • Ability to operate effectively in a fast paced, guest focused environment
  • Effectively communicates to a variety of audiences and ability to tailor communication appropriately
  • Ability to manage multiple projects and work assignments
  • Effective use of computer software, sales tracking software. POS systems
  • Strong customer service skills
  • Safety conscious.
  • Solid clear communication skills.
  • Ability to effectively supervise and motivate Campground employees
  • General computer skills – Microsoft Word, Outlook
  • Ability to work thoroughly and quickly under pressure.
  • Friendly phone skills.

Job Type: Full-time Including all holidays weekends. Season ends November 15th. However, this is a year-round position with the potential of 3 months off during winter.

Schedule: All holidays and weekends

Job Type: Full-time Seasonal with year-round potential

Salary: From $60,000-80,000.00 per year. Potentially higher based on relevant experience.

20K potential bonus based on exceeding prior year's budget numbers by TBD %

Shift:

  • 12 hour shift

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Experience level:

  • 5 years

Shift:

  • 12 hour shift

Weekly day range:

  • Every weekend

License/Certification:

  • Driver's License (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$88k-126k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

05/25/2024

WEBSITE

elmgrovecompanies.com

HEADQUARTERS

MANCHESTER, NH

SIZE

25 - 50

FOUNDED

2011

CEO

NEWTON KERSHAW

REVENUE

$10M - $50M

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About Elm Grove Companies

Elm Grove Companies is a full-service investment property firm operating throughout New England, with multiple offices throughout New Hampshire and Central Massachusetts. The Elm Grove family of companies is made up of Elm Grove Property Management, Elm Grove Realty, and REDCon - Real Estate Development and Consulting. Our mission is to provide an excellent experience to our residents, clients, and team members, and to instill a sense of community and caring throughout the organization. People are at the center of our business, and when we care for our people, they become invested in our mutua...l success. More
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