Responsible for performing on-site (mostly commercial businesses, some residential consumer) installation, maintenance, repair and/or installations of desktop products; may include - PC workstations, laptops, printers, terminals and associated devices. May also upgrade existing systems and conduct routine maintenance activities. Ensures compliance with company technical and quality standards/procedures, as well as the highest degree of customer satisfaction, at all times.
DETAILS
Part time - Averages approximately 10 - 20 hours per week, hours are not guaranteed, hours worked are hours paid
RATE: $16 - $20/hr (DOE)
Location: Base Support City ANCHORAGE, AK - travel to local Client sites in the Anchorage, AK area (approximate 60 mile radius)
Hours of Operation:
Generally 8:00AM to 6:00PM, but there will be instances in which service is required outside of those hours
Monday thru Sunday availability is required, but the support will primarily be Monday thru Friday, with occasional weekend service calls, as needed
Response Time: Same Day or Next Day support is required as we are servicing Retail, Financial, and Insurance industry accounts
Additional Details:
Averages approximately 10 - 20 hours per week ; but number of hours per week are not guaranteed, hours worked are hours paid
Hourly rate:$16 - $20.00 per hour (depending on experience and existing certifications) ; no benefits
Travel Time reimbursement "PORTAL TO PORTAL": drive time is paid at the same hourly rate as On-site repair time (subject to evaluation by Elite mapping software)
Mileage reimbursement "PORTAL TO PORTAL": $0.34/mile driven (subject to evaluation by Elite in-house mapping software
PHYSICAL REQUIREMENTS: The physical demands described are those which must be met by an employee to successfully perform the essential functions of this job.
The person in this position must be able to:
Frequently talk, hear and see
Frequently use hands to handle objects, tools or controls
Regularly stand, walk, reach with hands and/or arms, and sit - all for long periods of time
Ability to lift up to 50 pounds
Frequently be able to read computer terminal screen and use keyboard
Ability to stand upright to repair equipment for possible long periods of time
Ability to crawl on the floor getting behind and/or under office furniture and/or equipment